Skip to content

How to Resolve Com Error Crashes in QuickBooks

    Com Error in QuickBooks

    This article will show how you can fix Com error crashes in QuickBooks.

    The Crash : Com error occurs when email, invoices and other transactions and reports are opened in QuickBooks. The solutions below should be tried in the given order and then try the process that caused the error after every solution. If the error persists, go to the next solution.

    Read Also-: How to Fix QuickBooks Crashes When Closing Company File

    Steps for Fix Com Error Crashes in QuickBooks

    Outlook must be Up to Date

    After opening Outlook, users must go to File -> Office Account -> Update Options -> Update Now. Then, users must check that the Com error isn’t occurring again.

    Making Outlook the Default Email Application

    Users must go to Control Panel -> Default Programs– > Set your default programs. Then, users must choose MS Outlook from the list of programs and then choose Set This Program As Default. Next, users must choose OK.

    Adding a Mail Account to MS Outlook

    First, users must choose the File menu in Outlook and then choose Add Account for starting the setup.

    Next, users must provide the email address that has to be added and then choose Connect. Then, users must enter the password that they use for the email ID and then choose OK. Next, users must choose OK for completing the setup.

    NOTE: If QuickBooks can’t detect Outlook, users must restart the computer and repair QuickBooks. To check if QuickBooks can/can’t detect Outlook, users must select Edit > Preferences > Send Forms > My Preferences tab to check if there’s the option for choosing Outlook.

    Toggling the Mail Settings

    🔷 First, users must navigate to Control Panel-> Mail and then select MS Outlook.
    🔷 Then, users must choose Show Profile in the Mail Setup window. In case Always Use This Profile has been selected already, users must select Prompt For A Profile To Be Used and then select Apply. (These two steps can be skipped if Outlook is already the default mail program).
    🔷 Next, users must toggle back to Always Use This Profile and then choose Apply. Once this is done, choose OK.

    Creating a New Outlook Profile

    🔷 First, users must close MS Outlook and then navigate to Control Panel-> Mail. Next, users must choose Show Profiles in the Mail Setup window, followed by choosing Add. Now, users must provide the profile name in Profile Name and then choose OK.
    🔷 Then, an email account must be added to be used in the profile by following the on-screen instructions.
    🔷 Next, under Always Use This Profile, users must choose the drop-down menu and then choose the new profile, followed by choosing Apply and then OK.

    NOTE: The existing MS Outlook profile won’t be deleted by this.

    Repairing MS Office and Running Windows Update

    If users are unable to repair MS Office and run the Windows update, they can refer to resources on these topics or speak to the Accounting Problem QuickBooks Tech Support team.

    Users can also seek an IT expert’s help. Risks associated with these steps are:

    🔷 Occurrence of Windows and MS Office errors
    🔷 MS Office license number might be lost and users might not be able to reinstall it

    Running QuickBooks in Compatibility Mode

    🔷 First, users might right-click on the QuickBooks icon the computer’s desktop and then choose Properties. Then, from the Compatibility tab, users must choose Run This Program In Compatibility Mode For.
    🔷 Then, users must choose Windows 7 from the drop-down menu. Next, users must choose Run This Program as An Administrator, followed by choosing apply and then OK.

    Adding Windows Admin User

    🔷 First, a Windows user with Admin rights must be created. Then, users must log into Windows with the new user and then reopen QuickBooks.

    Final Words :

    If these solutions don’t work, users should call our Accounting Problem QuickBooks Technical Support Team at the toll-free helpline .

    👉 Frequently Asked Questions

    What is the difference between Webmail and Email in QuickBooks?

    Email stands for electronic mail and alludes to a technique of sending communications from one individual to another. Prior to the internet, sending a letter by postal mail was the favoured method of sending a written communication. Email became popular before texting and at the same period as online communication, which exploded in popularity in the mid-1990s owing to AOL and Yahoo Messenger.

    A CERN engineer created the first internet email app in 1994. Hotmail debuted 2 years later, with a moniker inspired by an expanded version of HTML to commemorate the reality that it was the first email service on the web. With the introduction of Gmail in 2004, the industry shifted dramatically. Gmail is currently the most prevalent web-based email service.

    The nicest part regarding webmail is that it is freely available. You may even forego the cost of Microsoft Office 365 while using Outlook on instead. You receive whatever you need, along with a calendar and contact book, to connect electronically with people and organize your daily chores, just as with Gmail.

    How can I integrate Microsoft Office Outlook with QuickBooks Desktop or Online?

    You can easily integrate Microsoft Office Outlook with QuickBooks Desktop or Online. The integration can be done directly through the accounting software so that you don’t encounter any problem while working with your emails and sending forms and invoices to your contacts.

    Microsoft Outlook is a private info management software platform that is included in the Microsoft Office package. Outlook is essentially an email client, but it also has calendaring, task management, contact management, memo, diary keeping, and web surfing capabilities.

    People use Outlook as a desktop tool, while businesses can use it as a multi-user program (by Microsoft Exchange Server or SharePoint) to manage emails, diaries, workspaces, data representation (via SharePoint lists), and bookings. Microsoft provides mobile applications, as well as other digital apps.

    Can the Com error in QuickBooks be fixed by reinstalling the Software?

    If there are certain program files that are leading to the Com error crashes in QuickBooks, then, instead of reinstalling, you should use the repair function. This function can be used via the Control Panel. You can go to Program and Features, then select QuickBooks Desktop and choose Repair/Uninstall. Then, select Repair as the option and click on next. After you’ve successfully followed the instructions provided by the installer wizard, you can start working with QB again.