Why Does Sage 50 Unable To Open The Company File Issue?
- The error “Unable to open the company file or Couldn’t open company file” usually occurs at the end of conversion process
- When user opens a sample company.
- At the bottom of doc, the conversion process says SAJ folder defines “‘simply.tnxtpids’ doesn’t exist”
- Any Sage 50 2018 file converted shows an “unknown error has occurred…”
Causes Cannot Update Open Company File In Sage 50?
- Improper or wrong installation of Sage 50.
- Missing or blocked necessary component.
Resolved Cannot Update Open Company File In Sage 50
Total Time: 5 minutes
Solution No. 1: Disable Real-Time Scanners Or Antivirus Of Your Computer.
☑ Disable the antivirus. If your software has more than one security software/antivirus, uninstall all the software until it is left to one.
☑ Now, disable it.
☑ If Microsoft Security Essential is installed onto your computer (or you have any other anti-virus), do the following:
▪ Disable auto protection and real-time protection.
☑ McAfee should have firewall or real-time scanner.
▪ Turn Real-time Scanner or firewall off. If 2017 to 2018 conversion is available, McAfee will block it.
▪ If your computer is using any auto backup software to backup company data file, disable it.
▪ Now, find out windows Event Viewer logs.
▪ Note: Here, you may get MySQL warning message. The message is related to IPv6.
▪ To run it as an administrator, double click on it.
▪ Now, initiate the conversion once again.
▪ Once, the conversion finishes, enable anti-virus or security software.
Solution 2: Check Check-Log Of Advanced Database
☑ Click on Maintenance –> In the Sage 50 previous version, go to Advanced Database.
☑ Now, go to Windows Explorer
☑ Here, follow the path as it is mentioned: C:\Users\\Documents\ My Documents\Simply\DbVerifier\Logs
☑ Open the log file of the latest number.
☑ Go to the end of the file.
☑ You will see the file tnxtpids, if it doesn’t exist, then follow solution No.1.
☑ Now, attempt the conversion once again.
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