QuickBooks has been the preferred choice for millions of businesses of late. This accounting platform has indeed helped them perform their accounting activities more efficiently, with less time. To empower the users with enhanced features, QuickBooks keeps on launching new releases, with solutions to bugs encountered in previous releases. The users simply need to update to the latest release and continue to enjoy these added features and benefits.
However, many of the QuickBooks users have informed us that they have faced several error messages while QuickBooks updating to the latest versions or releases. Are you also one of such users? In this case, we can be the savior for you. All you need to do is just read through this blog till the end.
Keeping the accounting system up-to-date is necessary for achieving business success. QuickBooks comes with new enhancements annually. However, when you try to download the update sometimes faces update errors. The update error message popup on the screen and hampers your active work. There might be several causes which are the core of the update problems like poor internet connectivity, firewall settings, etc. The below write-up will help you with everything you need to know to resolve the QuickBooks wont update error.
Here, we will look at some easy methods to resolve the QuickBooks Desktop Update Errors, once and for all.
Here we go!
Why Does QuickBooks Update Error Happen
There are different reasons associated with QuickBooks update errors. Some of the major causes are jotted down:
- Internet security problems
- Firewall issues
- Poor internet connection
What Is the Most Common QuickBooks Desktop Error?
You may receive many error messages while trying to update QuickBooks Desktop. However, the error codes prefixing the number 15 are the most common ones. The table below provides a list of such error messages.
|QuickBooks Error 15214||QuickBooks Error 15223||QuickBooks Error 15104|
|QuickBooks Error 15215||QuickBooks Error 15224||QuickBooks Error 15105|
|QuickBooks Error 15217||QuickBooks Error 15225||QuickBooks Error 15107|
|QuickBooks Error 15218||QuickBooks Error 15226||QuickBooks Error 15240|
|QuickBooks Error 15221||QuickBooks Error 15270||QuickBooks Error 15271|
|QuickBooks Error 15222||QuickBooks Error 15103||QuickBooks Error 15106|
Solutions to Fix the QuickBooks Desktop Update Error
Follow the given steps for fix QuickBooks Desktop Update Error.
Total Time: 35 minutes
Run the Reboot.bat file
🔰 Go to Program Files on your system
🔰 Open the Intuit folder
🔰 Open the folder named QuickBooks 20xx, where xx denotes the year of release of your QuickBooks version
🔰 Look for the Windows Batch file named Reboot
🔰 Right click on the file name and click Run
🔰 Restart the system
🔰 Open QuickBooks Desktop
🔰 Try to install a QuickBooks update by clicking on the Install Now tab
🔰 If you are still facing QuickBooks Desktop update errors, move to the next solution
Update QuickBooks Manually
🔰 Log in to your computer as an admin
🔰 Right click on QuickBooks Desktop
🔰 Click on Run As Administrator
🔰 Navigate to the Help menu
🔰 Click on Update QuickBooks Desktop.
🔰 Click on the Options tab
🔰 Now select Mark All
🔰 Click Save
🔰 Navigate to Update Now
🔰 Select the checkbox named Reset Update
🔰 Click on Get Updates to download the updates again
🔰 Open QuickBooks and check if you are still getting the error message.
Install a Digital Signature Certificate
🔰 Close QuickBooks Desktop, if it’s running
🔰 Search for the QuickBooksW32.exe file. It is usually located in C:\Program Files\Intuit\QuickBooks.
🔰 Right-click on this file
🔰 Choose Properties.
🔰 Click on the Digital Signature tab
🔰 Please ensure that Intuit, Inc. is selected in the signature list.
🔰 Click on Details.
🔰 Go to the Digital Signature Details window
🔰 Click View Certificate.
🔰 In the Certificate window, tab on Install Certificate.
🔰 Click on Next till the Finish tab is displayed.
🔰 Click Finish.
🔰 You will be asked if you want to restart the computer.
🔰 Click OK to proceed
🔰 Open QuickBooks.
🔰 Try to download the update and see if you are still getting the error message
Check the Settings of Your Internet Connection
🔰 Any dial-up connection would require speed not less than 28.8 kilobits per second verify that. To ascertain that your connection is stable and with adequate speed open ‘Chase Banking’. If you were unable to open it, then QuickBooks would not be receiving any update and thereby giving you error messages.
🔰 If the ‘Chase Banking’ page opens then click and start your QuickBooks. Next click on ‘Help’ and then click on ‘Internet connection setup’. Once the option ‘Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet’ appears, select it and click on the ‘Next’ icon.
🔰 This will give the option of ‘Advanced Connection Settings’. An ‘Advanced’ tab will appear with ‘Restore Advanced Settings’ option, click on that. Next select the option Ok and then Done.
🔰 After this you are all set for updating the QuickBooks Desktop.
Check the Date and Time of Your Computer
🔰 Try to fix the clock of your computer by checking the date and time.
🔰 If it is not in sync with the current date and time change and make it into present.
🔰 After fixing that, close QuickBooks and then reopen.
🔰 Next step try to update QuickBooks Desktop.
Check Firewall Setting or Internet Security
Most of the clients’ like any other computer users often have Internet Security or firewall on a default setting which is suppose to stop random updates from the internet. Such a setting or firewall stops the QuickBooks Desktop software update. The best way to fix that error is by configuring the firewall setting.
Note- Also enable the port 80 and 443, in case they are being used use port 56719.
Follow the below written steps:
🔰 Initially, you have to hit on the start option
🔰 After this find the QuickBooks database server manager
🔰 Hit on the QuickBooks database server manager option from the list
🔰 Choose the port monitor option
🔰 After this, the users require to note down the port number of the QuickBooks desktop version
🔰 Hit on the Start button and then find the Windows Firewall
🔰 Click on the Windows firewall
🔰 Afterward, locate the advanced settings button
🔰 Now give a right-click to the inbound rules option and then click on the new rule
🔰 Discover the port button and then click on the Next button
🔰 Now enable the TCP button
🔰 Place a mark on the particular local ports and then write the port number
🔰 After this hit on the Next button and then choose allow the connection
🔰 Again click on the Next button and give a name to the new rule
🔰 Once ended now you have to start the outbound rules steps
Verify your System has Multiple Instances of QuickBooks Desktop
If the error occurs due to the presence of multiple instances of QuickBooks Desktop: Here are the steps:
🔰 Firstly download the advance updates for the QuickBooks Desktop
🔰 Now close all the active files and programs
🔰 Hit on the start option of your desktop
🔰 Find the QuickBooks Desktop
🔰 Now give a right-click on the QuickBooks option
🔰 Choose Run as administrator
🔰 It will appear No company open a window
🔰 Hit on the Help option
🔰 Choose the Update QuickBooks Desktop
🔰 Now hit on Options and then choose Mark All
🔰 After this click on the Save option
🔰 Choose Update Now button
🔰 Once done click on Reset Update
🔰 Choose to Get updates
🔰 Once downloaded updates you have to close the QuickBooks desktop
After this re-launch it
🔰 There will appear a prompt to install updates
🔰 Once done click on the Yes option
🔰 Now restart the system
Same Version and Multiple Installations of QuickBooks
If you have multiple installation of same version of QuickBooks on the same computer, you are likely to get an update error. You can fix the problem first by checking your QuickBooks version and then manually try to download and install the update.
We hope the troubleshooting steps mentioned above would help you fix the QuickBooks Desktop Errors. If the issue still persists, or, if you are having any difficulties in performing the steps shown above, kindly get in touch with some experienced QuickBooks experts.
Frequently Asked Questions (FAQs)
What are the Causes of the QuickBooks Update Error 15222?
This error is caused by one or more of the following reasons –
➰ Presence of anti-adware, anti-spyware or anti-malware. They often recognize the QuickBooks Desktop updates as threats.
➰ The Internet Explorer is not able to register digital signatures.
➰ Internet Explorer is not earmarked as your default browser.
How to uninstall and reinstall the QuickBooks Desktop software?
Here is the procedure to follow-
➰ Open the Windows Start menu.
➰ Type in Control Panel in the search box
➰ Press Enter
➰ The Control Panel window will open up on your screen
➰ Now select Programs and Features.
➰ The list of installed programs will come up on your screen.
➰ Now click on the QuickBooks Desktop version you are facing issues with
➰ Click on Uninstall/Change
➰ Then click Remove.
➰ Now select Next to proceed
➰ Once finished, reinstall the QuickBooks Desktop.
What is the difference between QuickBooks Update and Upgrade?
A QuickBooks update is usually released to address a technical glitch- not to add a feature/ function to the software. An update is also termed as ‘patches’ or ‘maintenance release’.
On the contrary, when you upgrade QuickBooks, you obtain a whole new version of it altogether. This new version includes the latest functions/features added to enhance the performance of the QuickBooks software.
What is the procedure to update QuickBooks in the automatic update method?
The automatic update is the default method to update QuickBooks. In this, QuickBooks performs an automatic check for any new update(s) on the Intuit server. The updates will get downloaded automatically from the server even if you are not running the software on your system.
Here are the steps to follow for updating QuickBooks automatically –
➰ Go to the Help section
➰ Click on the tab named Update QuickBooks
➰ In the next window, click on Options
➰ Here you can select ‘Yes’ or ‘No’ for automatic update, as per your preference
➰ After enabling automatic update, you may select/deselect the particular updates to download/remove
➰ Click on Save
➰ Click Close to complete.