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How to Fix QuickBooks Bank Feeds not Working

    QuickBooks Bank Feeds not Working

    QuickBooks is one of the best accounting software and including all the features. Among all the features there is one of the best features that is QuickBooks Bank feeds. It helps to connect the bank account and credit cards to QuickBooks feed the transactions automatically to the banking center every day. You can easily check your transactions to the database easily. While working sometimes QuickBooks Bank feeds not working and it creates problems. The below article covers the information and causes QuickBooks Bank feeds not working and methods to fix this issue using various methods.

    QB Bank Feeds not Working

    Main Causes for QuickBooks Bank Feeds not Working

    QuickBooks Bank feeds sometimes do not work due to many reasons such as mentioned below.

    • There can be synchronizing issues between QuickBooks and bank account.
    • QuickBooks not supporting a specific bank account can also be an issue.
    • It might be retrieving transactions for more than 90 days.

    Methods to Solve QuickBooks Bank Feeds not Working Issue

    You can easily sort out the QuickBooks Bank feeds not working issues using the below methods.ย  Just go as per the below solutions step by step.

    Total Time: 35 minutes

    Clear Files to Resolve the Bank Feeds

    Firstly check if there is any notifications message in the bank account, only after then you need to clear the cache using the below steps.

    ๐Ÿ’  Go to Bankโ€™s website
    ๐Ÿ’  Login using your username and password
    ๐Ÿ’  Once logged in go to options Transactions
    ๐Ÿ’  Check there should be no pending notification available
    ๐Ÿ’  If you find any notifications message, then you need to act upon it
    ๐Ÿ’  Now, log out of your bankโ€™s account
    ๐Ÿ’  Click on your browserโ€™s icon to open your browser on your computer
    ๐Ÿ’  Go to the top right-hand side three dots available
    ๐Ÿ’  Locate the Browser history and cache files
    ๐Ÿ’  Delete all the history and cache files
    ๐Ÿ’  Finally, try to open the bank feeds in QuickBooks.
    ๐Ÿ’  If Still having issues, go to the nextย  method

    Open QuickBooks in Incognito Window

    Sometimes bank feeds donโ€™t work because of having some issues with the browser. To overcome this situation you can simply open your browser in an incognito window. The steps are mentioned below.

    ๐Ÿ’  For Safari browser click on File
    ๐Ÿ’  After that click on New Private Window
    ๐Ÿ’  For the Chrome browser, click on File >>>ย  then go to New Incognito Window
    ๐Ÿ’  Try to log in to QuickBooks account
    ๐Ÿ’  Check if the bank feed is updated in QuickBooks
    ๐Ÿ’  If not go to the next method

    Update Bank Sign-in details in QuickBooks

    Sometimes users do change the bank account password but donโ€™t update the same in QuickBooks, which can also be a big reason for Quickbooks Bank feeds not working issue.

    At this step, you need to match the login details in QuickBooks through the following below-mentioned points.

    ๐Ÿ’  Open QuickBooks
    ๐Ÿ’  Go to Option Banking
    ๐Ÿ’  Click on Banking and then select the affected bank account
    ๐Ÿ’  Now, click the Edit option available adjacent to the bank account
    ๐Ÿ’  Click Edit Sign in info
    ๐Ÿ’  Update your bank account user name and password in the available field
    ๐Ÿ’  Once updated click Update Sign in info
    ๐Ÿ’  Once you click on Update sign-in info you will see a pop up โ€œCredentials Have been updatedโ€
    ๐Ÿ’  At last, click โ€œI am doneโ€ and you are done

    Check if the problem is resolved if not, go to the next method

    Disconnect and Connect the Bank Account

    ๐Ÿ’  First Disconnect your bank account
    ๐Ÿ’  Now, open the QuickBooks software
    ๐Ÿ’  Go to Banking menu >>> click on Banking
    ๐Ÿ’  Click edit which is located adjacent to the bank name
    ๐Ÿ’  Locate option Edit Account info and click it
    ๐Ÿ’  Now, checkmark the box and showing Disconnect this account >>> click Save and Close
    ๐Ÿ’  Once the account is disconnected you need toย  reconnect the bank account
    ๐Ÿ’  To start with Login to a bank account
    ๐Ÿ’  Once logged in copy the web address available from top
    ๐Ÿ’  Open QuickBooks, go to Banking >>> Add Account
    ๐Ÿ’  Get the option of โ€œEnter your Bank Name or URL boxโ€, in this field paste the web address
    ๐Ÿ’  Click ok
    ๐Ÿ’  Try again opening Bank feeds if it is working or not

    Updating QuickBooks

    ๐Ÿ’  Open QuickBooks software
    ๐Ÿ’  Go to Help
    ๐Ÿ’  Now select Update QuickBooks >>>> click on Yes option to perform automatic updates
    ๐Ÿ’  Finally Save and close


    We hope that after following the above steps you are able to resolve the issue of โ€œQuickBooks Bank Feeds not workingโ€. If still you have any issues dial and get connected with the QuickBooks experts. QuickBooks Helpdesk is available 24*7 to provide you resolutions. QB team is professional, educated, trained, and has many years of experience in the same domain to provide you quality service. You can also email at [email protected] or fill the contact form to get a call back from a certified and dedicated team.