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QuickBooks Company File Used By Another Application

    QuickBooks Unable to Export to Excel

    Even though, QuickBooks ensures user safe management and error-free business management, in some rare case user encounters some errors while running the QuickBooks company file. One common case is when an error arises because the QuickBooks company file is used by another application.

    Reasons QuickBooks Company File Used By Another Application Error

    • When QuickBooks Installation has become corrupted
    • When the company file is hosted by the computer that is not the server
    • Inaccurate network setup
    • When the company file is unmatched or mismatch with the transaction log file
    • If the company file has been damaged
    • If the file has been accessed locally

    Solution for QuickBooks Company File Is Used By Another Application

    You can follow the resolution given below to fix the issue when QuickBooks company file is used by another application.

    Total Time: 20 minutes

    Use the Multi-User Mode to Open The File

    ๐Ÿ’  Go to the Task Bar and check whether the company is already opened
    ๐Ÿ’  Also, check if another user is running the company in a Single User Mode
    ๐Ÿ’  Look for the machine where the Single User Mode is opened and then open the file and switch the mode to Multi-User Mode

    When Data File Location Is In the Server

    ๐Ÿ’  Shut down all QuickBooks e-accounting instances on the machines
    ๐Ÿ’  Open the Server PC, and press on the Ctrl + Alt + Del keys on the keyboard and click on the Start Task Manager
    ๐Ÿ’  Click on the Processes tab
    ๐Ÿ’  Enable โ€œShow processes from all usersโ€ checkbox
    ๐Ÿ’  Search for the mysqld.exe process and select the End Process. For QuickBooks accounting 2013 version it will be mysqld-nt.exe process
    ๐Ÿ’  Open the SAJ company file folder
    ๐Ÿ’  You have to manually delete the process .pid file
    ๐Ÿ’  If the error persists attempt to reboot the server

    When The Data File Is Saved On The Server But Still Cannot Access It

    ๐Ÿ’  Run explorer
    ๐Ÿ’  Copy the SAJ and SAI from the server to the desktop
    ๐Ÿ’  Open the desktop and access the file
    ๐Ÿ’  If the attempt fails, restored the latest serverโ€™s backup
    ๐Ÿ’  If the attempt is successful, make sure to close the company file
    ๐Ÿ’  Reboot the server
    ๐Ÿ’  Now copy the SAJ and SAI from desktop to server
    ๐Ÿ’  Keep in mind to delete the copied desktop file

    When Data Is Located In My Documents But Redirected To the Server

    ๐Ÿ’  Copy the SAJ folder and SAI file to the computerโ€™s C: drive
    ๐Ÿ’  When the file opens in the new location. Select the file and save it again in the previous location (My Documents). Create a new name for the file
    ๐Ÿ’  Then delete the SAJ folder

    Conclusion :

    Apart from the given solutions, there are more solutions to fix this issue. Call us at to get additional methods and if you have query related QuickBooks application. Our Team of QuickBooks Expert is available 24/7 at your service. You can also contact us live via QuickBooks Live Chat Support on our Website, or simply drop us a mail on our e-mail address [email protected] stating your query.