To understand QuickBooks Connectivity Error 12057, you must first comprehend the 12000 series of errors because this error belongs to the 12xxx series. The Microsoft Win32 Internet application programming interface usually reports the QuickBooks error 12000 series. QuickBooks Desktop makes advantage of the Winlnet API to connect to basic internet protocols like HTTP, FTP, and Gopher. It is common when downloading or getting updates, the 12000 series of error codes usually appear on your screen. In this article, we’ll go through one of the most prevalent error codes, QuickBooks payroll error 12057. With the best troubleshooting procedures, you’ll be able to identify all of the possible causes of this error.
What is QuickBooks Connectivity Error 12057?
The QuickBooks error code series -12000 is associated with Error: 12057, which indicates that a user is experiencing difficulty updating QuickBooks Desktop or QuickBooks payroll service. One of the most prevalent causes of registry error codes in the system is misconfigured system files, which promotes errors when updating software.
Possible Reasons that Could Trigger QuickBooks Connectivity Error 12057
Payroll issues in QuickBooks can be caused by a number of factors, including third-party security programs. The list below includes all known causes of QuickBooks Payroll problem 12057:
- QuickBooks displays error 12057 due to a variety of internet connectivity difficulties, including incorrect Internet Explorer settings.
- Because of an erroneous network configuration, QuickBooks may have trouble connecting to the internet.
- QuickBooks Payroll Update Error 12057 can be caused by incorrect SSL (Secure Sockets Layer) settings.
- Payroll update issue 12057 might be caused by the Windows Firewall or third-party antivirus software blocking QuickBooks’ internet connectivity.
- Payroll update difficulties in QuickBooks might also be caused by installation issues.
- The QuickBooks payroll updates cannot be installed because the user account does not have administrator access.
Reliable Resolutions to Overcome QuickBooks Connectivity Error 12057
There are a few options for troubleshooting QuickBooks Error 12057 are suggested below, so make sure to follow the steps below carefully:-
Total Time: 35 minutes
Run your QuickBooks as an Administrator
🔹 Choose User Accounts from the Control Panel
🔹 If your account has administrator access, click Manage User Accounts and look through the list of user names
🔹 If your account is not an administrator account, restart your computer, sign in with an account that has administrative privileges on Windows, and try to update payroll
🔹 You may also open QuickBooks as an administrator by right-clicking the QuickBooks Desktop icon and choosing the “Run as Administrator” tab.
Configure your System’s Internet Settings
🔹 First, QuickBooks should be closed or shut down
🔹 Next, Internet Explorer should be opened or turned on
🔹 Now, navigate to Tools >>> Alternatives to the Internet
🔹 Select the Advanced option
🔹 Now, scroll down to the Security group
🔹 To clear the checkboxes, click “Check for server certificate revocation” and “Check for publisher certificate revocation”
🔹 Restart Internet Explorer by closing and reopening it
🔹 After that, you have to minimize the Internet Explorer
🔹 And then restart the QuickBooks software
🔹 Finally, try again your payroll update process.
🔹 After you’ve completed all of the procedures above, open a web browser or go to a website you don’t often frequent to test your internet connection outside of QuickBooks. 🔹 If you can’t see the website or web page, it’s because of a problem with your Internet connection outside of QuickBooks.
🔹 If you can see the webpage, proceed to the next step.
🔹 Go to the Help menu >>> Internet Connection Setup in QuickBooks
🔹 When this application connects to the Internet, select “Use my computer’s Internet connection settings”
🔹 Then select the “Next” button
🔹 Now, click on the “Advanced Connection Settings” tab and then select “Advanced” from the drop-down menu
🔹 Make sure that the Use SSL 2.0 and Use SSL 3.0 options are chosen within the “Security group”
🔹 Select the “Ok” followed by hitting the “Done” button
🔹 Finally, examine the “Internet Security” and “Personal Firewall Configuration” options.
Set the Internet Explorer as your default Internet Browser
🔹 Open Internet Explorer and go to the upper right corner of the screen to the Tool icon
🔹 Navigate to the Programs tab under Internet Options
🔹 Under the Default Web Browser choice, click the Make Default button
🔹 To update Payroll, click “Ok” and then open QuickBooks.
Correct your System Date and Time
🔹 Updates for QuickBooks are always accompanied by a release date. If your system’s date and time are inaccurate, it can stymie the updating process and result in QuickBooks Error code 12057. The steps to correcting the system date and time are as follows.
🔹 Initially, QuickBooks desktop should be open
🔹 Next, open the Control Panel and then select the tab “Clock and Region”
🔹 Change the date and time by clicking the “Date and Time” option
🔹 Restart QuickBooks and try Payroll Update once again.
Try Installing Microsoft and QuickBooks Updates
🔹 Close any QuickBooks-related applications
🔹 Install “Microsoft Windows Operating System updates” after closing QuickBooks
🔹 After the installation is completed, your computer should restart
🔹 If the system does not restart automatically, manually restart it
🔹 After that, go to the “Help” menu in QuickBooks
🔹 Select QuickBooks Desktop Update
🔹 Choose the “Options” tab and select the “Yes enable QuickBooks Automatic Updates” checkbox
🔹 Next, “Mark All” should be selected
🔹 Then go to the “Update Now” tab and click “Get Updates”
🔹 Wait for the updates to finish
🔹 After the updates have been installed, close QuickBooks.
Configure the Internet Settings on your System
🔹 As listed in the reason, glitches in your Internet connection could also lead to the QuickBooks Error Code 12057:
🔹 To make sure you’re getting the best speed, go to your Internet Service Provider’s home page, such as AT&T’s
🔹 Select “Internet Connection Setup” from the QuickBooks Help menu
🔹 “Use my computer’s internet connection settings to establish a connection when this application accesses the Internet,” select the second Radio Option
🔹 After that, select “Advanced Connection Settings” after clicking “Next”
🔹 Go to the Advanced tab in the Internet Settings window and click on the “Restore Advanced Settings” option
🔹 After done with that, click the “Apply” button, then “Ok” button
🔹 Finally, try updating QuickBooks Desktop again.
Repair the QuickBooks Desktop Installation, if Damaged
🔹 In the Run window, press Windows + R and type appwiz.cpl in the text field
🔹 To find QuickBooks, press OK and scroll down the list of apps
🔹 Select Repair from the drop-down menu when you double-click QuickBooks
🔹 Restart Windows when the application has been repaired and attempt updating Payroll again.
Eliminating QuickBooks connectivity error 12057 is pretty easy with the help of above suggested resolutions. If you’re still encountering QuickBooks error 12057 while updating payroll and aren’t sure what’s causing it, you can reach out to our certified Payroll team of Experts through the QuickBooks Customer Helpdesk.
What are the different error codes that we encountered related to QuickBooks 12000 series of errors while updating QuickBooks payroll?
The below is the list of 12000 series error code that you might experience during your QuickBooks or payroll update:
🔹 QuickBooks Error Code 12001, 12002, 12003, 12004, 12005, and 12006: From 12001 to 12006 error code can appear when QB is unable to complete the update.
🔹 QuickBooks Error Code 12008 to 12164: Again QuickBooks error code between errors 12008 to error 12164 appears when the QuickBooks unable complete the update.
🔹 QuickBooks Error Code 12007: It appears when the QB is unable to trace the IP address of the server.
🔹 QuickBooks Error 12052: It is a nonspecific error message that can be easily solved by checking the internet connection.
What to do if the QuickBooks connectivity error 12057 occurs due to inappropriate Firewall and Internet Security? How do we check and correct them?
At times, it happens when the Windows Firewall or third-party antivirus software blocks QuickBooks’ internet connectivity. In that case, you can try:
🔹 Adding the QB application, ports and processes in your Firewall and Internet Security.
🔹 Port 80 and 443 is compulsory to be enabled.
🔹 The following QuickBooks Executable Files exe, QBlaunch.exe, QBCFMonitorService.exe, AutoBackupExe.exe, QBDBMgr.exe, QBDBMgrN.exe, DBManagerExe.exe, FileMovementExe.exe, IntuitSyncManager.exe, Dbmlsync.exe, QBGDSPPlugin.exe, QBServerUtilityMgr.exe, FileManagement.exe, QuickBooksMessaging.exe, AutoBackupExe.exe.
Does configuration of Internet Security Protocols rectify QuickBooks connectivity error 12057 and how?
Though QuickBooks displays error 12057 due to a variety of internet connectivity difficulties and configuration of the Internet Security may assist you in correcting such update issues. Here are the steps that you can follow to do so:
🔹 First, close all open applications along with your QuickBooks Desktop
🔹 Next, open the Run window by pressing the Windows + R keys simultaneously from your console
🔹 Now, you’re supposed to type cpl within the Run box followed by clicking “Ok”
🔹 After that, go to the Advanced tab and scroll down the settings menu till the Security Group
🔹 Once done then give a check mark SSL 3.0, SSL 2.0, TLS 1.0, and then hit the “Ok” button
🔹 In the end, open your QuickBooks Desktop and try again to update payroll.