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QuickBooks Desktop Fields Display Black Instead of White?

    QuickBooks Black And White Screen

    This article is about the QuickBooks Desktop fields display black instead of white and how the issue can be fixed. QuickBooks is a business solutions software meant for small and medium-sized businesses. It offers payments, billing and QuickBooks payroll management facilities, as well as cloud functionality.

    Sadly, there are some unavoidable errors faced by users, and the QuickBooks black display issue is one of those errors. This error usually appears due to improper settings. The user has to fix these issues as quickly as possible with a suitable troubleshooting guide and get rid of these displayed black lines issues. In this blog you find all possible solutions to resolve this error including symptoms and causes.

    Symptoms & Causes – Must Know Before Fixing it

    QuickBooks black screen, lines, and boxes displayed on your system when

    • Some buttons are missing.
    • Font size is too big.
    • The displayed screen is located distorted while maximize or minimize the window.
    • A transaction form unable to fit on the screen When you unable to find the icons.

    Solution forQuickBooks Desktop Fields Display Black Instead of White

    Total Time: 30 minutes

    Solution 1: Open Task Manager and Closed QuickBooks Program

    🔷 Check and ensure about QuickBooks Desktop Process DBW32.exe is switched off and unable to run the process in the background at the time this solution taking place.
    🔷 After ensuring about the above details, click on the “Window Start” button.
    🔷 Then write the “taskmgr” and hit the enter key.
    🔷 After this, Window Task manager opens on your screen.
    🔷 Give the next click on the “Processes” tab so you get access to view all process that you are running in your system.
    🔷 When it comes to window 10, then go to the arrow button and click on the “More Details”.
    🔷 Locate the QuickBooks 32 bit process.
    🔷 Once you are done with the user, then hit the click on it.
    🔷 Go back to the End Taskbar from the bottom menu.

    Read Also: Fix QuickBooks Desktop Performance Issues

    Solution 2: Make New Changes in the Windows DPI Settings

    For Windows 8 & 7:

    🔷 Go to your desktop screen and hit the right-click on the “Next” button.
    🔷 Now, you have to locate for “Screen” option.
    🔷 From the drop-down list menu, click on the “Make Text & Other options larger/small”.
    🔷 Hit the next click on the circle sign.
    🔷 After this, you have to text all other items in the normal.
    🔷 Hit the “Log Off Now” button to finish the program.

    For Windows Vista:

    🔷 View your Desktop screen and hit the right-click on it.
    🔷 The next thing you have to do to go to the screen option.
    🔷 Choose the “Adjust Font-size” (DPI).
    🔷 Hit the last click on the “Default”.

    For Windows XP:

    🔷 From the desktop screen, you have to select the “properties”.
    🔷 Now, open the settings.
    🔷 Choose the “Advanced” option from the drop-list menu.
    🔷 Then, you require to change the “DPI settings” to the 961 DPI normal sizes.

    For Windows 10:

    For Windows 10 users, here you can find two possible solutions-

    Method 1: Fix this Error with the below-Mentioned Steps

    🔷 Click on the QuickBooks icon.
    🔷 Then, choose the “Properties” from the drop-down menu.
    🔷 From the Properties screen, choose the “Compatibility tab”.
    🔷 After this, switch to the “Disable Display Scaling on high DPI settings”.
    🔷 Moving forward and tab on the Apply button.
    🔷 Open your QuickBooks again to check whether the issue is resolved or not.

    Method 2: Run the QuickBooks Tool hub and Fix all QuickBooks Problematic Issues

    Tool Hub QB

    Step 1: Download & install the QuickBooks Tool hub
    🔷 First of all, close the QuickBooks.
    🔷 Then download the QuickBooks Tool hub file and save it from where you can easily access.
    🔷 Open the downloaded file.
    🔷 Agree with displayed instructions and moving forward to finish the installation program.

    Step 2: After installation, you have to run this program
    🔷 Open your QuickBooks Tool hub, click on the “Program Problems”.
    🔷 Choose the “Quick Fix for my Program” option and it will automatically detect and correct your all errors.

    Method 3: Change the Theme of your Windows Operating System to Basic

    Themes Window

    🔷 Please follow the steps below-
    🔷 Right-click on your Desktop 
    🔷 Click on Personalize.
    🔷 Select any of the Windows Basic Themes.
    🔷 Restart the computer.
    🔷 Open QuickBooks and check if you are still getting the error

    Method 4: Update the Video Card Drivers

    Please follow the steps below to update the video card drivers to the latest release-
    🔷 Press Windows key+R together on your keyboard 
    🔷 The Run command prompt will open up on your screen
    🔷 Type dxdiag in the text box
    🔷 Press Enter.
    🔷 Click on Display 1. Note down the Manufacturer/Model.
    🔷 Download the updates required (nVidia, Intel  or ATI )

    Method 5: Edit the QBW.ini File

    Here are the steps to follow-
    🔷 Close the QuickBooks Desktop application
    🔷 Click on the Windows button.
    🔷 Now, copy and paste the correct file path on the search bar. A table of different file paths in different QB versions is given below-
    🔷 Go to the end of the file
    🔷 Copy and paste the following text into the file:[COLORS]
    Classic=0
    🔷 Click to Save the QBW.ini file.
    🔷 Open QuickBooks Desktop.
    🔷 Check if you are still getting the error

    VersionFile Path



    QuickBooks 2020



    C:\ProgramData\Intuit\QuickBooks 2020\QBW.ini



    QuickBooks 2019



    C:\ProgramData\Intuit\QuickBooks 2019\QBW.ini



    Enterprise Solutions 20.0



    C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 20.0\QBW.ini



    QuickBooks 2018



    C:\ProgramData\Intuit\QuickBooks 2018\QBW.ini



    Enterprise Solutions 19.0



    C:\ProgramData\Intuit\QuickBooksEnterprise Solutions 19.0\QBW.ini



    Enterprise Solutions 18.0



    C:\ProgramData\Intuit\QuickBooksEnterprise Solutions 18.0\QBW.ini

    See Also-: How to Set up Email Service on QuickBooks Desktop

    Winding-Up Word:

    We hope the above-mentioned information is sufficient to find out the resolution of QuickBooks Desktop fields black instead of white. While implementing the above solutions, if you find any difficulty or need any kind of assistance, get in touch with QuickBooks expertise, they take care of your all issue with complete guidance and reply to your all queries in a minimum time frame.


    🔔Frequently Asked Questions

    How Can I Change the Screen Size in QuickBooks?

    ▪ Drag your click on the QuickBooks window until the upper-left corner of the windows that need to meet the upper-left corner of the monitor.
    ▪ Now, drag the lower-right corner of the QuickBooks windows to adjust the screen size manually.
    ▪ Enter your double-click on the QuickBooks tiles bar to maximize the window.

    Why My QuickBooks Desktop Screen goes Black?

    If your transaction form is unable to fit on your because of its size. The size of the font might be big. To fix this error, check and resize the window.

    How Can I Change the Font Size on the QuickBooks Desktop?

    ▪ Go to your specific report and click on the “Customize” button
    ▪ Choose the “Fonts” option and click on the “Number tab”
    ▪ Now, you have to choose the “Change Font” button
    ▪ Now you get access to adjust the font size as per requirement
    ▪ Hit the Ok button to save new changes.

    What are the Most  Prominent Causes of  the Issue of  Getting Black Lines or Black Screens in QuickBooks Desktop?

    While many technical and functional issues may contribute to the occurrence of this  issue,  we would list  the most  prominent of those-
    ▪ The  QuickBooks  installation  files  may have been damaged 
    Video card drivers have not been updated
    ▪  Screen resolution is not proper/optimized
    ▪ Outdated QuickBooks version
    ▪ Damaged graphics card, firmware or system memory

    I am Told to Change the Screen Resolution of My Computer to Fix the Issue of getting Black Lines in QuickBooks Desktop. How to Do this?

    Here is the procedure to change your screen resolution-
    ▪ Click the Start icon 
    ▪ Type regedit in the search box 
    ▪ The regedit window will open up
    ▪ Now, click the arrow icon on the left. You will be directed to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
    ▪ Now, increase the value of GDIProcessHandleQuota from 10000 to 65535.
    ▪ Once done, close the Registry Editor 
    ▪ Restart the system for the changes to take effect.
    ▪ You may decrease the value back to 10000 after the QuickBooks black lines issue has been resolved

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