Skip to content

How to Fix QuickBooks Error 1311

    QuickBooks Error 1311

    In this article, find out how to fix the error code 1311 in QuickBooks so that you can export the financial statement report to Excel without any problems.

    The QuickBooks error code 1311 occurs when you are exporting the report to the MS Excel from the financial statement. You are also facing this then today; we are here to help you out with it. Here you will get the solution to fix this QuickBooks 1311 error code so that you can resolve it on your own. There are many more causes of this error that you get to know in this. All the information is correct and updated and is directly taken from the QuickBooks team of support. So just follow the process of resolving this error step by step to get the desired results.

    What is QuickBooks Error Code 1311?

    The error code is a number that appears above the error message when you are using QuickBooks. This number tells you what problem caused the error, and how to fix it.

    There are many different errors that can occur in QuickBooks, and each has its own specific error code.

    Here are some common errors and their corresponding error codes:
    πŸ’  Incorrect Account Balance: Error code: 1202
    πŸ’  Overpayment on Invoices: Error code: 1203
    πŸ’  Undeclared Payment on Bill: Error code: 1204
    πŸ’  Credit Card Transaction Not Processed: Error code: 1205

    Causes of QuickBooks Error 1311

    Many causes are there because of that this happens while using the QuickBooks. The causes are as follows:-

    • Check the disk or CD drive in your system.
    • The MS Office is not compatible with your QuickBooks.
    • While installing or updating the Desktop QuickBooks.
    • The MS Office installation is damaged.
    QuickBooks Error 1311

    Steps for Fix QuickBooks Error 1311

    Some solutions can be done to resolve it. You can go with anyone of them and if that doesn’t work for you then go with the other solution provided below.

    The steps are as follows:-

    Total Time: 35 minutes

    Solution 1:

    πŸ’  Navigate to the Control Panel
    πŸ’  In this, click on the Administrative Tools option
    πŸ’  Now go to the Local Security Policy and Expand the folder of Local Policies in it
    πŸ’  Select the option of Security
    πŸ’  Then from the right side, you can see anyone of the option according to the version of your Windows:
    πŸ’  Restrict the CD-ROM from the local user only who logged- on.
    πŸ’  Devices- Restrict the CD-ROM access for locally logged-on users.
    πŸ’  To change is unselect your selection and then reboot your system.

    See Also: QuickBooks Runtime Error 13 Type Mismatch

    Solution 2:

    πŸ’  Firstly, press the Window+R keys together from the keyboard
    πŸ’  A window opens called RUN
    πŸ’  In the run window, type the β€œcmd” to open the command prompt
    πŸ’  A window of command prompt opens
    πŸ’  In this, type sfc/SCANNOW and press Enter key
    πŸ’  Now after the completion of scan; type msiexec / unregin the cmd window and then press the enter key
    πŸ’  Then type msiexec / regserver and then enter
    πŸ’  After all this, you need to install the Creative Suite product and proceed with that.

    Solution 3:

    Microsoft Windows XP

    Follow these steps on Windows XP and Windows 7/8 or Vista, follow these steps:

    πŸ’  For Microsoft Windows XP
    πŸ’  To begin, click the Windows Start button.
    πŸ’  Then select Control Panel.
    πŸ’  After that, select Add or Remove Programs by double-clicking it.
    πŸ’  Now choose and emphasize Microsoft Office.
    πŸ’  To use Financial Statement Designer, you must first install Microsoft Office. If Microsoft Office2000 or later is not shown,
    πŸ’  Once done, select the Change option.
    πŸ’  Finally, to fix Microsoft Office, follow the instructions on the screen.

    For Windows 7/8 or Vista

    πŸ’  First, to open the Computer window, press Windows + E on your keyboard.
    πŸ’  Then select Uninstall or Change a Program.
    πŸ’  In Windows 8, click Computer at the top of the pane.
    πŸ’  After that choose and highlight the Microsoft Office option.
    πŸ’  To utilize Financial Statement Designer, you must first install Microsoft Office.Β 
    πŸ’  Now if you can not see Microsoft Office 2003 or later, go here.
    πŸ’  Once done, Select Change at the very top panel.
    πŸ’  Finally, in order to fix Microsoft Office, Follow the instructions on the screen.

    Solution 4:

    To copy the Adobe Photoshop Elements folder, follow the steps that are given below:
    πŸ’  First, make a folder on your desktop.
    πŸ’  Insert the Photoshop Elements installation disc into the DVD/CD-ROM drive.
    πŸ’  You must close the AutoPay box if it occurs.
    πŸ’  Then, navigate to My Computer (Windows XP) or Computer (Windows Vista).
    πŸ’  After that, right-click the disc containing the Photoshop Elements installation DVD.
    πŸ’  In Step 1, copy the Adobe Photoshop Elements folder to the folder you established on the desktop.
    πŸ’  When the files have finished transferring, enter the Adobe Photoshop Elements folder, open the folder you created in Step 1, and double-click Setup.exe to begin the installation.
    πŸ’  Finally, to finish the installation, follow the directions on the screen.

    How to Contact QuickBooks Support?

    If you’re getting an error code when trying to open your QuickBooks file, there are a few things that you can do to try and fix the problem. Still, you are facing any glitches or have any queries then contact QuickBooks Technical Service toll-free number +1-347-967-4079. The team is here all around the clock globally to help you out. The team members are well qualified, professional, and expert so they better understand your problems and handle with care. You can also contact via email or do a QuickBooks live chat with experts.


    If you get Stuck with QuickBooks Error 1311, What are the Symptoms and Signs of the Error so that you can Identify it without Delay?

    Here are a few examples of this error:
    πŸ’  The user is unable to export one or more QB FSD reports to Microsoft Excel.
    πŸ’  QuickBooks Desktop installation with a business drive is continuously failing.
    πŸ’  QuickBooks stops completely whenever a file is exported to any media.

    Can you also Fix QuickBooks Error 1311 Using Installation and Scanning?

    Yes, you can fix QuickBooks Error 1311 using Installation and Scanning. For this follow these steps:Β 
    πŸ’  First, select All Programs from the Windows Start menu.
    πŸ’  Then, You need to right-click the Command button and select Run As Administrator.
    πŸ’  Now type SFC/SCANNOW into the Command Prompt window and press Enter Now. Once the scan is complete, type msiexec/unregin into the Command Prompt window and press Enter.
    πŸ’  Finally, in the Command Prompt window, type msiexec/regserver and press Enter to continue with the Creative Suite package installation.

    To Successfully Resolve QuickBooks Error 1311, Can you also Check Microsoft Office Compatibility?

    Yes, you can also check the Microsoft Office compatibility, to successfully resolve QuickBooks Error 1311:
    πŸ’  To utilize the Financial Statement Designer, Microsoft Office must be modified. This is how QuickBooks reports may be exported directly into Office.
    πŸ’  Navigate to the Control Panel by double-clicking Add or Remove Programs.
    πŸ’  Then choose Microsoft Office to make those adjustments.
    πŸ’  Finally, it is critical to upgrade to Microsoft 2000 or later.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    one × 4 =