When interacting with the software or trying to update it, users may come across the QuickBooks Error 15105. The error occurs most frequently when downloading Intuit latest updates. However, users rely on these updates to add new tools, features, and functionality to the software. New updates improve the efficiency of your software and add more bug fixes, allowing you to do your activities without any issue. When you get an update error, the software won’t let you download anything. Moreover, update errors hamper your workflow while also making your data unsecure and prone to more bugs or errors. If you’re having trouble with an update error, don’t worry; this article will help you fix it. We’ll talk about how to fix QuickBooks Error 15105. Thus, read the article through to the end.
Most Probable Reasons Behind the QuickBooks Error 15105
There aren’t many reasons for QuickBooks error code 15105. We’ve attempted to list a few of the most prevalent causes for QuickBooks update error 15105:
- One of the primary causes of these update failures is a poor internet connection
- If many instances of QuickBooks are present on the same machine, the user may experience update issues
- Restricted firewall or internet security settings might also be a source of update issues.
Possible Solutions to Fix QuickBooks Error 15105
In order to deal with update issues in QuickBooks, there are a few simple solutions that may be implemented. Let’s look at each solution individually:
Total Time: 35 minutes
Run the Reboot.bat File
🔹 QuickBooks Desktop should be closed
🔹 Do a right-click on the QuickBooks icon and select Properties
🔹 Now, select the “Open File Location” followed by clicking on the “Ok” button
🔹 Next, go to the top right search field and type reboot/reboot.bat
🔹 There is a file called reboot/reboot that you can see
🔹 Select the file and perform a right-click on it
🔹 Choose the “Run as administrator” option
🔹 If prompted, choose the “Yes” button
🔹 Restart your computer to apply the changes, then reopen QuickBooks
🔹 If you are prompted to install the update, click “Update Now”.
🔹 If you’re still having trouble installing the update, you can take the actions outlined below.
Configure the Internet Connection Settings
To check the internet connection, the user must launch a web browser and navigate to the Chase banking page. If the user is unable to open the page, follow the instructions below:
🔹 To begin, go to the help menu and pick internet connection configuration
After that, anytime this application accesses the internet, the user must select to utilize my computer’s internet connection settings to establish a connection
🔹 Next, the user must select the Next button
🔹 Then go to the advanced connection settings
🔹 Moving forward, select the “Restore Advanced Settings”
🔹 Then click on the “Done” button
In the end, update QuickBooks on your system once again.
🔹 QuickBooks users who use a dial-up connection should verify that their internet speed is at least 28.8 kilobytes per second.
🔹 Additionally, individuals who utilise America Online should log on to their AOL account using the master login id, if available
🔹 Make sure that the parental restrictions are turned off. For more information, users can consult AOL’s online help.
🔹 Users who frequently use a download accelerator should verify that it is turned off while the QuickBooks updates are being downloaded.
🔹 Otherwise, the software will conflict with the latest QuickBooks upgrades.
Download and Install the QuickBooks File Doctor
Installing QuickBooks File Doctor will assist you in automatically configuring firewall and antivirus settings, which may prevent the update from being installed.
🔹 Initially, press CTRL + J keys from your keyboard to proceed to your downloads after downloading QuickBooks Tool Hub
🔹 Click QuickBooksToolsHub.exe from your downloads list
🔹 To allow this app to make modifications, select the “Yes” button
🔹 Now click Next to install it, and then “Yes” to accept the license agreement once again
🔹 After that, click “Next” followed by clicking on the “Install” (It may take some time)
🔹 When the installation is finished, click the “Finish” tab
🔹 Open QuickBooks Tool Hub now (Icon will be available on the desktop)
🔹 Run QuickBooks File Doctor from the Company File Issues tab
🔹 Select the company file by clicking Browse
🔹 Check your files and network under Check your files and network
🔹 Continue by pressing the “Enter” key
🔹 Finally, click “Next” after entering the QuickBooks Admin password.
🔹 Now the scan begins; depending on the size of the company’s files, this may take some time. Your problem will be resolved after the scan is completed. If not, please continue with the solutions below.
Delete and Download the Update Again
🔹 In the beginning, close your QuickBooks Desktop
🔹 Go to the C:\ProgramData\Intuit\QuickBooksXX\Components on your computer (The XX refers to the QuickBooks version)
🔹 For example, QuickBooks Desktop 2019 is DownloadQB29
🔹 QuickBooks Desktop is now open
🔹 Go to the Help menu >>> QuickBooks Desktop Update…
🔹 After that, you have to select “Update Now” (To the top)
🔹 Select Reset Updates and then Get Updates
🔹 It’s possible that updating QuickBooks Desktop will take some time.
Download and Run Quick Fix My Program
🔹 Initially, download the QuickBooks Tool Hub
🔹 After the program has been installed successfully, go to the Program Problems tab and select the Quick Fix my Program option
🔹 It may take some time to complete the task
🔹 Finally, reopen QuickBooks Desktop after it’s finished
If the problem persists, please continue with the procedures listed below.
Switch Back to the Normal Startup Mode
🔹 To open a Run window, use Windows + R keys from your console
🔹 In the Run box, type MSCONFIG followed by clicking on the “Ok” button
🔹 Now, choose the “Normal Startup” tab
🔹 After that, click on the “Apply” and then “Ok” button
🔹 Finally, restart your computer.
Install the Digital Signature Certificate
🔹 Navigate to C:\Program Files (x86)\Intuit\QuickBooks XX where XX represents the QuickBooks version you’re currently using
🔹 Next, you have to type QBW32.exe in the top right corner
🔹 And then perform a right-click on the QBW32 and select Properties from the menu
🔹 Select Intuit from the list of digital signatures
🔹 Then select Details from the menu
🔹 After that, select View Certificate, then Install Certificate.
🔹 Hit the “Next” button until the “Finish” tab is not appear on your screen
🔹 Then click on the “Finish” button
🔹 When the import process was completed successfully then turns on your system again
🔹 Finally, try downloading the update once again.
Uninstall and Reinstall the QuickBooks Desktop in a Selective Startup
🔹 The Run box will appear if you press the Windows + R keys together on the keyboard
🔹 In the Run box, type MSCONFIG followed by pressing the “Enter” key
🔹 Select Selective startup from the General menu, and uncheck the option to load startup items
🔹 After done with that, click on the “Ok” button
🔹 Select “Restart” if required
🔹 Finally, remove/uninstall QuickBooks Desktop and reinstall it.
Well, QuickBooks Error 15105 is a similar error related to 15xxx series and you can overcome it easily by executing the above suggested solution. But it happens when you get stuck or unable to rectify the error then in that case, you can directly reach out to the QuickBooks Helpdesk Team. The team will dedicatedly be committed to serving your doubts all round the clock.
What should I do when an attempt to update the QuickBooks software fails?
🔹 If you attempt to update your QuickBooks Desktop and it fails, then you can try out one of the way to get rid of it:
🔹 First, check the system data and time.
🔹 Second, ensure that your system has proper internet access.
🔹 Third, check the Internet Security and Firewall Settings
🔹 Last but not the least, try manually to update if your system has multiple instances of QuickBooks Desktop.
What are the steps involved in verifying the Internet Security and Firewall Settings? Does the process help me to rectify QuickBooks Error 15105?
Updates are sometimes hampered by internet security or firewall settings. This raises the need for double-checking and double-verifying internet security and personal firewall software settings. The following are the steps involved in the procedure:
🔹 To begin, the user should go to the Start menu and search for QuickBooks database server management
🔹 Now, select QuickBooks database server manager from the drop-down menu, and then select the port monitor tab
🔹 After that, the user must write down the port number for the QuickBooks desktop version
🔹 Then go to the Start menu and type in “Windows firewall” in the search box
🔹 Select Windows Firewall and then Advanced Settings from the drop-down menu
🔹 The next step is to right-click the Inbound rules option and select New
🔹 Rule from the drop-down menu
🔹 Now select the port choice and go to the next step
🔹 After that, enable the TCP option
🔹 Once done with that, mark the local ports you want to use and type in the port number
🔹 Moving forward, select Allow Connection and click Next
🔹 Click next once more, then give the new rule a name
🔹 To complete the process, repeat the steps for outbound rules.
🔹 Yes, it can help you to resolve QuickBooks Error 15105 to a certain extent.
How to avoid QuickBooks Error 15105, if my system has multiple instances of QB Desktop?
A QuickBooks Desktop update error 15105 can occur if you have installed multiple instances of QuickBooks Desktop of the same version year on the same computer. For example, while upgrading QuickBooks, a computer system running QuickBooks Premier 2018 and QuickBooks Enterprise Solutions 18.0 may both throw an issue. In such scenarios, you can install manual updates for one or more versions of QB Desktop.