As the name implies, QuickBooks Update Error can appear anytime there is an update available. It is most likely to appear when a new update is downloaded by Intuit. In this blog, we’ll talk about one such update error called QuickBooks Error 15218. Whenever an update error arises, it hinders your workflow, makes your data insecure, and more susceptible to errors too. Therefore, you should have thorough knowledge about how to fix these errors and how to handle them to avoid a hassle. In this post, you will learn more information on QuickBooks Error 15218, and how to fix it. If you’re also a victim of such issues, stay tuned till the end of the blog.
What is QuickBooks Error 15218?
QuickBooks Error 15215 comes in 15xxx series error code which is also popularly called QuickBooks payroll update error often experienced by users during the download of payroll update process. Besides that, QuickBooks error code 15218 can prevent you from downloading the latest payroll tax tables from Intuit’s server. It can be caused due to many reasons including wrong configuration, damaged .ND files, and more.
Reasons for QuickBooks Error 15218
QuickBooks is well renowned software, but users can experience bugs and errors. One of the most common issues is when users try to update their software. However, there are number of factors can lead to such issue and the listed down are few of them:
- Damaged or corrupt ND files
- Configuration issues with your web browser like Microsoft Internet Explorer
- QBCF monitor service issues
- Improper Internet Connection Settings
- The system Firewall is causing unnecessary problems.
How to Identify QuickBooks Error 15215?
Identifying QuickBooks issues can be great help in rectifying the issue, that’s why you must try to identify the error by looking at below signs and symptoms:
- When the software is run, it does damage to the system
- The system has stopped responding
- QuickBooks Error Code 15218 is being displayed in notifications
- The system has slowed considerably
- When all of the programs and applications crash from time to time
- When using the mouse or keyboard to deliver commands, the system becomes unresponsive.
Prerequisites Steps must be Performed to Avoid Such Issues
If you are experiencing QuickBooks error code 15218, you should first update your QuickBooks software to the most recent version available and check for Windows update notifications. However, make sure you’re logged in as the Administrator when you’re updating the system.
If the error still exists then you can move onto the below troubleshooting that are suggested by QuickBooks Experts.
Steps to Resolve QuickBooks Error 15218?
Try out the below discussed solutions one by one, make sure you execute all the steps in the given sequence only:
Total Time: 35 minutes
Configure the Internet Explorer in your System
🔹 The first step is to log in as an administrator to your system
🔹 To open Internet Explorer, right-click it and select “Open with“
🔹 Go to the internet option at the top of the web browser in the right hand corner
🔹 In the ‘Trusted Site‘ Options, you must now add the following websites
🔹 Finally, you can restart your computer.
Correct the Internet Connection Settings
🔹 First, make sure the “Internet Explorer” should be opened
🔹 Next, hover over “Chase Banking”
🔹 QuickBooks will not give you any notifications if you are unable to access the Chase banking page
🔹 You must contact your Internet Service Provider at this point
🔹 If you are able to browse the website, open QuickBooks and then follow these instructions below:
🔹 Select the Help from the menu
🔹 From there, select “Internet Connection Setup”
🔹 Select “Use computer’s Internet” to assist with connection setup
🔹 Moving towards, “Next” should be selected
🔹 Now, select “Advanced Connection Settings” from the drop-down menu
🔹 After that, select “Advanced” from the drop-down menu
🔹 Then select the “Restore Advanced Settings” from the drop-down menu
🔹 Once done with that, “Ok” should be clicked
🔹 Finally, QuickBooks Update Error will no longer disturb you, and you may update it without difficulty.
Open your QuickBooks with an Administrator Credentials
🔹 First, close all your programs
🔹 Next, restart your system
🔹 Now, locate followed by right-clicking on the QuickBooks
🔹 In the end, click on the option “Run as an Administrator”.
Verify the Time/Date of the Computer
🔹 Go to your computer’s desktop
🔹 Do a right-click on the “System Clock” followed by selecting “Properties”
🔹 After that, select the “Adjust Date/Time” tab
🔹 Click “Modify Date & Time” one more. Make the necessary adjustments
🔹 Now press “OK” twice
🔹 Once done with that exit the window
🔹 QuickBooks should be opened once again
🔹 Finally, download new updates and verify that the error is no longer present.
Make Use of QuickBooks File Doctor Tool
Intuit’s QuickBooks File Doctor is the most effective solution available to the users. Not only that, but this tool is also used by specialists to deal with update issues. As the name implies, the file doctor tool functions as a doctor by discovering and then correcting problems. The following are the instructions for using this tool:
🔹 To begin, go to the Intuit website
🔹 Once you’ve arrived at the site, you’ll need to download a program called QuickBooks Tool Hub
🔹 Save the file when you’ve downloaded it
🔹 Open the same file again
🔹 Follow the prompts to install the file
🔹 After that, click the tool hub to begin using it
🔹 Then, on the QB tool hub symbol, click twice
🔹 Hover over “Company File Issues” in the tool
🔹 Next step “Run QB File Doctor” is selected
🔹 This tool will then begin an auto-identification and repair process
🔹 Finally, restart your computer and begin working on your unfinished tasks.
Install the Digital Signature Certificate
🔹 Begin by shutting down QuickBooks Desktop
🔹 Next, go to the C:\Program Files(x86)\Intuit\QuickBooks directory
🔹 When you right-click on QBW32.exe, select properties
🔹 Then go to the Digital Signature page and double-check that Intuit is checked in the signature list
🔹 Select the details option after you’re finished
🔹 In the digital signature window, choose the option to see the certificate
🔹 Then select the certificate installation option
🔹 Now, select “Next” until the option to finish appears, and then select “Finish”
🔹 Start your computer again
🔹 Finally, open QuickBooks and re-download the update.
Add the Intuit URL as a Reliable Website
🔹 In the beginning, press the Windows + R keys simultaneously to open the Run command
🔹 Next, enter the iexplore followed by pressing the Ok button
🔹 It will open the Internet Explorer tab
🔹 Now, perform a right-click to select the “Internet options”
🔹 After that, move to the Security tab
🔹 Once done with that, press the Trusted Sites button and then select the Sites button
🔹 Enter the https://www.intuit.com/ and then click on the “Add” button
🔹 Make sure that the “Require Server Verification” checkbox should be selected
🔹 Lastly, click on the “Close” and then “Ok” button.
Perform a Clean Install of your QuickBooks Software
Clean Installation generally entailed uninstalling, renaming, and then reinstalling your QB. Make sure that you’re handy with the license as well as the product number, before uninstalling QuickBooks. To access product information, simply connect into your Intuit account. If the methods above fail to resolve the problem, you may need to uninstall QuickBooks Desktop and then reinstall it.
🔹 The Clean Install procedure involves:
🔹 Uninstall the QuickBooks Desktop
🔹 Rename the installation folders
🔹 Reinstall QuickBooks to your Desktop
Uninstall the QuickBooks Program
🔹 Open the Start Menu in Windows
🔹 Open the Control Panel by searching for “Control Pane”
🔹 Uninstall a program or select Programs and Features
🔹 From the list of installed apps, choose the version of QuickBooks Desktop with which you’re having issues
🔹 Follow the onscreen steps after selecting Uninstall/Change
🔹 If you don’t see this option, sign out of Windows and back in as an administrator (or a user with admin rights).
Rename the QuickBooks Desktop Installation Folders
🔹 To see hidden files, follow the procedures below:
🔹 Open the Start menu in Windows
🔹 Open File Explorer by searching for “File Explorer”
🔹 Locate and access the folder in which your QuickBooks company files are stored
🔹 Typically, this is your QuickBooks folder
🔹 It’s frequently found in one of the following places:
🔹 C:\ProgramData\Intuit\QuickBooks (year)
🔹 C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
🔹 C:\Program Files\Intuit\QuickBooks (year)
🔹 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
🔹 Select Rename from the context menu when you right-click the folder
🔹 After the folder name, add the term “old”
🔹 When you reinstall QuickBooks, you’re no longer able to open it
Reinstall the QuickBooks Desktop
🔹 Begin by downloading the latest version of QuickBooks and then reinstalling it on your computer
🔹 To do so, follow the instructions below:
🔹 Next, save the QuickBooks Desktop download to a spot where it will be easy to discover, such as the Intuit official website or another suitable source if you haven’t already
🔹 Finally, double-check that the download was successful.
Reinstall the QuickBooks Desktop
🔹 Go to the downloaded file’s that you have saved
🔹 Double-click the downloaded file
🔹 After that, the installation wizard appears
🔹 Install the proper type by following the on-screen instructions
🔹 You can restart your system after the installation is finished.
After going through all the above suggested solution; hopefully you’ll no longer encounter any issue while updating your software. However, we have tried to cover almost all possible ways to overcome QuickBooks Error 15218. We hope that at least a handful of these suggestions may assist you in addressing your issue. But in any case, your error is still not resolved; don’t worry, you can reach out to the QuickBooks Helpdesk team for quick assistance.
Is there any Clean Install Tool offered by QuickBooks to avoid the lengthy procedure of the Clean Install? If yes, does it’ll be helpful to run to fix QuickBooks Error 15218?
Yes, QuickBooks offer a Clean Install Tool and it works similarly as the process. The Tool will automatically rename your old install folders for you. This will let QB to add a new install file later when you reinstall. Here’s how to run the Clean Install Tool:
🔸 Select Installation Issues in the QuickBooks Tools Hub
🔸 Clean Install Tool is selected, followed by OK
🔸 Choose the QuickBooks and product versions that you want to use then choose Next
🔸 When the notice appears, click OK. “Please install QuickBooks to the default location,” says the message
🔸 You’re ready to reinstall QuickBooks Desktop after the Clean Install Tool is finished.
🔸 And yes, it will help you to fix the update error code 15218 as well.
How do I fix damaged or corrupt .ND files in QuickBooks Desktop?
You can try fixing the .ND files by following the below steps:
🔸 In the system company files, look for the *.ND extension
Note: If .ND files don’t exist on the computer where the file is stored, open a QuickBooks company files to create one
🔸 Delete or rename the files if necessary (.NDOLD)
🔸 To rescan the folders, use the Database Server Manager
🔸 This will result in the creation of new files.
What to do if QuickBooks Error 15218 arises due to issues with my QBCF monitor service?
The QuickBooks monitoring service issue may take place due to a number of reasons. Sometimes, accidental deletion of the QBCFMonitorService.exe file by a program installed on the computer or fault Windows registry, virus or malware attack, etc. To troubleshoot it, you can try to restart your QBCFMonitorService in your server and workstations or repair the corrupted Windows registry files, if any.