Skip to content

How to Fix QuickBooks Error 15221

    QuickBooks Error 15221 belongs to the 15xxx series error code that prevents users from continuing to work with the software and has an impact on their regular work as well. The error has the potential to completely damage your effort. So, before it affects other files or causes other mistakes, use the repair techniques as soon as possible. Though QuickBooks financial software is the most likely and trusted by professionals, occasional faults irritate users. QuickBooks Error 15221 is one such error, which usually happens when you try to access newly updated software. Once the issue appears, you will be unable to use the software, which will have a severe impact on your business. Let’s take a closer look at the issue, why it occurs, and how to deal with it accurately.

    Possible Factors that Could Lead to QuickBooks Error 15221

    There are a number of factors that combine to bring this issue into the system. After you’ve looked into these factors, you’ll be able to come up with the best solutions. Let’s look at the causes first.

    • Your browser doesn’t support digital signatures.
    • Internet Explorer’s setting is incorrect.
    • QuickBooks data files that is corrupt.
    • Some firewall settings or a system security program may also prevent QuickBooks from updating.

    Methods to Fix QuickBooks Error 15221 with Ease

    There are multiple methods to get rid of the QuickBooks update error 15221. Let’s execute one after one:

    Total Time: 35 minutes

    Update QuickBooks Software

    This is the most reliable technique for resolving this issue. It’s critical to update QuickBooks on a regular basis in order to keep it up to date with new features, tools, and bug fixes. Updated software performs better and is more convenient for users. The steps are as follows:
    🔸 To begin, go to your computer’s desktop
    🔸 Select the “QuickBooks Icon” tab
    🔸 Select “Help” from the drop-down menu
    🔸 Place your pointer above “Update QuickBooks” and press the “Tap” button
    🔸 Select the correct software version from the list to update it
    🔸 After that, tap “Update Now” to start the process of updating
    🔸 Simply restart the system after completing the instructions to save the modifications.

    Try Updating Windows

    QuickBooks will not function properly if you are working on an older window and thus, it should be up-to-date. The procedures to install and update the Windows Operating System are listed below:
    🔸 To begin, press the Windows Start button from your keyboard
    🔸 At the bottom of the page, click “Update” followed by pressing the “Enter” key
    🔸 After that, select “Windows update” from the drop-down menu
    🔸 Next step is to click “check for updates” 
    🔸 Following that, the screen will display the most recent updates that are available
    🔸 If any current updates are found, select and click on the “Download and Install” button
    🔸 Finally, after the installation is complete, restart the computer.
    🔸 Check to see if Error 15221 QuickBooks is still present in your system.

    Remove Unwanted Junk Files

    Junk files are temporary files that accumulate on the computer as a result of extensive use of the Internet and operating system. They slow down the system’s performance if you don’t remove them from time to time. To keep the system from misbehaving, these unwanted temporary files must be erased. The steps are as follows:
    🔸 To begin, make sure your PC has anti-malware installed
    🔸 To eliminate unnecessary files, launch the “Disk Cleanup” application
    🔸 Make sure that all of your drivers are up to current
    🔸 After that, go to “Windows System Restore” to undo any recent changes you made
    🔸 Select “Undo” from the drop-down menu
    🔸 You should use “Windows System File Checker” to scan for damaged, broken, or corrupt files
    🔸 To restore them, go to the “Windows System files” tab
    🔸 Finally, conduct a Windows clean reinstall to delete the corrupt files.

    Turn off Network Protection Temporary and Firewall

    Firewall settings or other security software can cause the 15221 issue in QuickBooks. They obstruct access to the latest updates. That’s why; turning them off is a good idea.
    🔸 Let’s go over the steps to do so:
    🔸 To begin, do a right-click on the Windows Start button
    🔸 Next, select the “Settings” tab
    🔸 And then “Update & Security” should be selected
    🔸 After done with that, select “Windows Security”
    🔸 Now, “Open Windows Security” is the command to use
    🔸 Choose the “Firewall & Network Protection” tab from the “Windows Security” dialogue
    🔸 In sequence, click on “Domain, Private, and Public Network”
    🔸 Moving forward, disable “Microsoft Defender Firewall”
    🔸 Finally, make sure that QuickBooks Update error 15221 is no longer present in your system.

    Adding URL of Intuit as a Trusted Website

    🔸 First, open the Run window by pressing Windows + R 
    🔸 Next, type the “Internet Explorer” into the Run page followed by hitting the “Enter” key.
    🔸 Now, click on the gear-like icon 
    🔸 After that select “Internet Options” >>> “Security”
    🔸 Select “Trusted Sites” from the drop-down menu
    🔸 Enter as the Intuit URL for the US version and for the Canadian version
    🔸 Once done with that, “Add” should be selected
    🔸 Make sure check the box next to the “Require server verification”
    🔸 At last, click on the close and then Ok button.

    Install Digital Signature Certificate

    🔸 Initially, make sure that your QuickBooks should be closed 
    🔸 Navigate to the C: \Program File\Intuit\QuickBooks.
    🔸 Here look for QBW32.exe within the folder 
    🔸 Perform a right-click on QBW32.exe and select “Properties” from the menu
    🔸 Make sure you’ve selected Intuit Inc. under the “Digital Signature” tab
    🔸 Now, “Details” can be accessed by clicking on the button
    🔸 After that, “View Certificate” can be found on the page “Digital Signature Details”
    🔸 Select the “Install Certificate” from the Certificate screen
    🔸 When the completed text appears, select the “Next” button
    🔸 Once done with that, click the “Finish” tab 
    🔸 Finally, restart your computer and reopen QuickBooks.
    🔸 Now, try to update the latest version of the QuickBooks software.


    QuickBooks Error 15221 causes problems with the software’s operation and has a negative impact on your business. On the other hand, this article goes into great detail on the issue, why it occurs, and how to deal with it properly. It is hoped that the above methods will definitely work for QuickBooks error code 15221. But in any case, if you are stuck or not able to resolve your queries, then feel free to connect with QuickBooks Customer Helpdesk.


    Does Editing of Internet Explorer Option Rectify QuickBooks Error 15221?

    Yes, if there is improper internet explorer configuration then you’re supposed to update the Internet Explorer to the latest release. Here’s how:
    🔹 In the beginning, make sure that “Internet Explorer” should be opened
    🔹 Select Tools >>> Internet Options from the drop-down menu
    🔹 Select “Trusted Sites” from the “Security” menu
    🔹 Add the following websites to the Sites icon:
    🔹 Now, close your Windows 
    🔹 In the end, click on the Apply tab followed by selecting the “Ok” tab.

    How do I Know if there are New Updates Available in my QuickBooks Software?

    You can simply check it out if you have the latest release available or not by following the steps:
    🔹 Open your QuickBooks Desktop
    🔹 Open the Product Information window by pressing the F2 or Ctrl + 1 keys from your console
    🔹 Here you can check your current version as well as the latest release, if any.

    Can I get QuickBooks updates from the Internet and how?

    Well, specific updates are also available for download directly from our website. With the below steps, you can check out:
    🔹 Navigate to the Downloads & Updates section
    🔹 Select your country from the Select Country dropdown
    🔹 Select your product from the Select Product menu
    🔹 Select your version from the Select Version menu (year)
    🔹 Choose the Search option
    🔹 Select Get regular updates
    🔹 Save the file to a location where it will be simple to discover, such as your Windows desktop.
    🔹 After the download is complete, double-click the file to install the update. Restart your computer after the installation is complete.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    4 × 2 =