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How to Fix QuickBooks Error 15240

    QuickBooks Error 15240

    This article provides an overview of the QuickBooks Error 15240 and the means to fix it. QuickBooks is an accounting software that allows small and mid-sized businesses keep track of their daily transactions and monitor sales and expenses. The software has facilities for invoicing, paying bills and report creation for planning and filing taxes, among other things.

    When QuickBooks Error 15240 Occurs

    • QuickBooks Error 15240: The payroll update did not complete successfully
    • File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program
    • Internet connection error: unknown error

    Symptoms of QuickBooks Error 15240

    Due to this error, some of the following might happen:

    • The program window thatโ€™s active crashes
    • The computer crashes often when the program is run
    • Windows slows down and is slow to respond to mouse or keyboard inputs
    • The computer frequently freezes up for some seconds

    Read Also-: Unable to Run QuickBooks Payroll Updates Freezing up

    Causes of QuickBooks Error 15240

    This error is related to settings in Internet Explorer security, firewall or system date and time.

    Steps for Solutions of QuickBooks Error Code 15240

    Total Time: 35 minutes

    Running QuickBooks as admin

    To do this, users must right-click on the QuickBooks icon on the desktop and choose Run As Administrator.

    Verifying system Date and Time Settings

    First, users must click on the time display on the task bar at the bottom of the computer screen and choose Change Date and Time Settings. Here, they must set the date and time correctly. When this is done, choose Apply, followed by OK.

    Adding Windows Permissions to QuickBooks Installation Folders

    ๐Ÿ’  First, QuickBooks Desktop must be closed. Then, users must go to C:\Program Files\.
    ๐Ÿ’  For 64-bit users, the path is C:\Program Files (x86).
    ๐Ÿ’  Next, users must right-click on the Intuit folder and choose Properties. Next, they must select the Security tab and then the Advanced button.
    ๐Ÿ’  Then, users must verify that the User group is the owner of this folder. If any other entity is the owner of the Intuit folder, then users must take ownership of the folder.

    Taking Ownership of the Intuit folder

    ๐Ÿ’  Users must access the Advanced Security Settings window and then choose Change. Next, they must type โ€œUsersโ€ and then choose Check Name. Then, they must choose OK to return to the Advanced Security Settings window.
    ๐Ÿ’  Here, users must choose Replace Owner on Sub containers And Objects and then choose Apply followed by OK.
    ๐Ÿ’  Next, users must choose Users in the Permissions window and then choose Full Control. Then, they must select Apply, followed by OK.
    ๐Ÿ’  Once this is done, users must try to download the updates. Call our QuickBooks experts for advanced details.

    Verifying Internet Explorer Settings

    ๐Ÿ’  Users must go the Tools menu and choose Internet Options and then select the Advanced tab. Next, they must scroll down to choose
    ๐Ÿ’  Use SSL2.0 and SSL3.0. Then, they must choose Apply, followed by OK.
    ๐Ÿ’  Checking the third-party firewall
    ๐Ÿ’  Users must get in touch with the maker of the third-party firewall to figure out how to change the settings and letting QuickBooks download and install the updates.
    ๐Ÿ’  Users must make sure that these files are allowed to go through the firewall:
    ๐Ÿ’  exe (QuickBooks executable file)
    ๐Ÿ’  exe (QuickBooks update executable file)
    ๐Ÿ’  Once this is done, users must check that the ports 80 and 443 arenโ€™t disabled.

    Final Words:

    If the problem is still not solved despite taking the above steps, users can contact the our QuickBooks Tech Support Team at this toll-free helpline number .Our QuickBooks helpdesk experts are well-versed in various QuickBooks issues and can provide 24X7 help on any QuickBooks product and application-related matter.

    ๐Ÿ‘‰ Frequently Asked Questions

    What happens when you run QuickBooks as an administrator?

    Itโ€™s often recommended that you run QB as administrator to resolve QuickBooks error 15240. In Microsoft, there really are two kinds of profiles: normal user profiles and administrative user accounts. Administrative users can alter system configuration and get access to elements of the operating system that are generally prohibited. (Although there is a secret account called “Administrator,” any user could be a manager.)

    The goal of a manager role is to enable modifications to specific components of your windows os that would otherwise have been harmed by a regular user profile by mistake (or suspicious attack).

    However, even if you have admin privileges on Microsoft, not every program requires full administrator privileges. In reality, this is dangerous for securityโ€”your internet browser should never have unlimited access to your windows os. Even though launched from an admin privileges, User Account Control (UAC) restricts the capabilities that apps possess.

    After Iโ€™ve set the admin rights for QB, does the QuickBooks error 15240 resolve automatically?

    Yes, if the main issue was If a programme isn’t operating as it should, you should try running it as an administrator to see if it fixes the issue. This is especially true for executables that might also require intensive entry to conduct system files examinations, setup disk drives, or alter the configuration of specific devices present in your machine.

    Admin privileges are only available to programmes written for the traditional Win32 and Win64 APIs. Usually, this refers to programmes written for Windows 7 and older, however many newer Windows apps were always supported in this manner. UWP (Universal Windows Platform) programmes, like those purchased from either the Microsoft Store, are unable to be executed as an administrator.

    Can windows firewall cause QuickBooks error 15240?

    Yes, windows firewall can cause QuickBooks error 15240 if it sees the QB program as the firewall can sometimes mistake the accounting software for a malicious program. Security is an essential device โ€” either desktop hardware or software โ€” that may protect devices by screening connections and preventing unwanted entry to your device’s secret information.

    A firewall not only blocks attack traffic, but it may also assist prevent harmful malware from infiltrating your machine. Various protections can be provided by firewalls. The trick is to determine how much security you require. The subjects listed below might help you understand what filters perform and how to choose the layer of safety that will keep your system and its data private and protected.

    A firewall is normally pre-installed with your computer policies and security applications. It’s a smart option to have such functionalities enabled. Check your security settings to ensure that they are configured to execute autoupdate.