QuickBooks offers you an extensive solution for all your accounting and related business processes. Hence, it is the choice of software for all consumer-centric solutions regardless of the size of the business be it small, medium, or large-scale. Not just that, it also provides you with a multi-user mode using which multiple users can see and work on the files together. However, you may come across the QuickBooks error 80040408 while you are using the multi-user mode in QuickBooks. This can be because of several reasons such as inconsistent settings and so on.
Inappropriate settings or configuration of QuickBooks in its multi-user mode can often cause the QuickBooks error 80040408. When you encounter this error code, you are likely to get an error message that states “Begin session error code: 80040408 could not start QuickBooks”
What Reasons Trigger the QuickBooks Error 80040408?
Whenever you come across any error message, it becomes very important to first understand and analyze it before moving on with the troubleshooting part, So, it is a good time to learn about the possible causes of QuickBooks error 80040408. Take a look at the below-listed pointers to know about them.
- If the QuickBooks Start option is turned on, it can lead to the QuickBooks error 80040408.
- If you are trying to access a company file that is already open in some other workstation that too in the single-user mode, then you can come across this error code.
- If the company file is already being used by the same user that has been used to connect.
- If the company file name on the QQube configuration tool does not correspond to its name on the system, then you can face an error message.
- If a user has transferred the Company file to a completely different location that does not match with the location that was set up in the configuration tool.
- If the QuickBooks software opens with a company file and it still attempts to load multiple company files, then it may cause an error.
- While using the multi-user mode, if you shut down the dedicated server or log out from it then you may face this error message.
- This error code can also trigger when several QQube synchronizers are running on the same server or workstation.
Now that you have come to know about the causes leading to QuickBooks error 80040408, let us quickly jump onto the ways that can help you troubleshoot this QuickBooks error code 80040408.
How to Debug the QuickBooks Error 80040408?
QuickBooks error 80040408 is one of the complex error messages found in QuickBooks. Hence resolving it is not an easy task, yet it can be done. There are a few methods mentioned below that can help you resolve the QuickBooks error code 80040408 manually, you can make use of them to aid the troubleshooting process.
Total Time: 35 minutes
Turning off the Quick start feature in QuickBooks.
Before you get this method into use, check whether the admin is performing an important task meanwhile or not, if yes then you must log all the other users from QuickBooks. Even after you have verified this, if the error persists then jump on to this method to resolve QuickBooks error 80040408. This method consists of some internal steps that have been mentioned below.
🔹 Firstly, you need to navigate the General menu found in your QuickBooks window.
🔹 After that, you have to choose the option my ‘My Preferences’ located at the left corner on the top.
🔹 Once done, you will find an option that is named as ‘Keep Quickbooks running for quick startups’, click on it to uncheck it as the last step.
Rectifying the settings Of QQube.
As mentioned above, inappropriate settings can also lead to QuickBooks error 80040408. Make the required changes on QQube settings to resolve this company file error in QuickBooks.
🔹 The first and foremost step is to open QuickBooks.
🔹 After that, you need to explore the window named ‘QQube Configuration Tool’.
🔹 Then, in the QQube configuration tool window, you have to choose the option ‘Advanced’.
🔹 Having done the above step, you are now supposed to select the option ‘Database’ and then hit the ‘Show More’ button.
🔹 Finally, the last step is to check mark the boxes ‘Synchronizer’ and ‘Database manager’ by clicking on them, if the same was not done prior.
This way you should be able to dubbed the QuickBooks error code 80040408, if it persists, move ahead and make use of the next method.
Changing the path of QuickBooks Company File
🔹 In this method, the first step is to go and open the QQube Configuration Tool.
🔹 In the next step, you need to open the QuickBooks Company list by clicking on it.
🔹 Once done, you are required to tap on the option ‘change path’ located at the bottom right corner of the company list window.
🔹 Lastly, you have to ‘browse and locate the company file’ on your computer system.
Renaming the QuickBooks Company File
In this particular method, you need to verify that the name you have setup for the company file in the QQube configuration tool must be the same as that you had set it up on your system.
You must know that if you have accessed QuickBooks in its multi-user mode, then it will not be possible for you to make any changes to the name of the company file straight from the QQube configuration tool. Therefore, in that case, if you wish to make any changes to the company file name, you will only be able to do that from the server.
If this method also fails to work and the error persists, the next method is the last alternative you can use to resolve QuickBooks error 80040408.
Relocating the company file back to its original location
If you are unable to troubleshoot the QuickBooks error 80040408 despite using all the methods given above, then you are advised to relocate your QuickBooks company file back to its original location as this can be the only reason left that is leading to this error code. The steps that you are supposed to follow to get this task done are given below.
To begin with, you need to look for the location wherein your file is saved at present. To do this, you can go to file explorer and look for the company file name on the Search bar.
🔹 After that, you need to copy the file with the ‘.qbw’ extension.
🔹 Make sure that you paste it on the desktop so that moving it anywhere becomes convenient.
🔹 Once done, double-click on the QuickBooks icon on your desktop to open it. After it opens, tap on the option ‘Open or restore an existing company.
🔹 Now you are supposed to choose the ‘Open a company file’ option and then hit the Next button.
🔹 After that, from the Browse section, you need to locate the company file by going to the desktop.
🔹 Once done. Tap on the file and hit the ‘Open’ button.
🔹 Having completed the above-mentioned step, you will see that the company file opens in QuickBooks. You can now move to any desired location using the same process.
Conclusion: This article was about the QuickBooks error 80040408, its brief description, preliminary causes, and the associated debugging methods. After carefully following each step mentioned above in a sequential manner, if the error persists and you fail to resolve it manually and help yourself out, do not hesitate to contact the QuickBooks customer helpdesk team for the best possible assistance as the experts have years of experience in handling such errors and their related problems. They are available 24/7 to assist you by doing their best.
Frequently Asked Questions. (FAQs)
What are the requirements to prevent errors before going to fix QuickBooks Error 80040408?
🔹 An up-to-date version of your server windows.
🔹 Backup of the company file you are working on.
🔹 Absence of any kind of virus or malware from your system.
🔹 Acceptable settings on the Firewall.
🔹 Good Connectivity to the Internet.
If any virus or malware is found then how to update the antivirus or antimalware present on my computer system to the current version to resolve QuickBooks Error 80040408?
Follow the steps given below if you want to update the antivirus or anti-malware software present on your system to its currently available version.
🔹 Set up the antivirus program on your computer system.
🔹 From the Program dashboard, search for the option ‘how to Update Antivirus software.
🔹 Hit this button to start the update process.
🔹 Finally, click Finish.
How to open QuickBooks company file with No Company Open window to check if QuickBooks error 80040408 is resolved or not?
🔹 Navigate the Start menu of the Windows.
🔹 Fill ‘File Explorer’ in the search bar and access the ‘File Explorer’.
🔹 Look for the executive file ‘QuickBooks.exe’ in your QuickBooks folder.
🔹 Hold the CTRL key and double-click ‘QuickBooks.exe’. Do not release the CTRL key until the QuickBooks opens.
🔹 You will see a No Company Open Window.
🔹 In that, choose your company file from the given list.
🔹 Press the ALT key and then click Ok. Do not release the ALT key until the opens.
Can I open the same company file that is causing an error from some other account (multi-user mode) to fix QuickBooks error 80040408?
No, you can not access the same company file that was creating problems from another account (multi-user mode) as it may become a hurdle in the work of the administrator while rectifying the credentials.