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Sage 50 2019 Won’t Open

    sage wont open

    When you use Sage 50 2019 or download the updates then sometimes you face several types of interruptions. If the system fails to open the software then it might be due to the failure of updates, disconnected network drive, not starting Pervasive, conflicting processes, or more. The below article is rounded up with the causes and troubleshooting guide to fix the Sage 50 2019 won’t open.


    Causes Sage 50 2019 Won’t Open Issue

    • Disconnected Network drive
    • Not conflicting applications executing on the system
    • Not started Actian Zen/Pervasive
    • Incomplete installation of Pervasive or Actian Zen service
    • Damaged Microsoft .NET Framework
    • Sage 50 executing in compatibility mode
    • CPU executing at 100%
    • Damaged Program shortcut
    • Enabled User program control
    • When program files are installed on the incorrect location
    • Using file transfer program to move the program to the new system
    • Files on the system are locked after the application was closed incorrectly.
    • Enabled IPV6
    • Citrix environment with corrupted user profile
    • Recently applied Windows Updates

    Resolution for Sage 50 2019 Won’t Open Issue

    If Sage 50 2019 is not opening after clicking its icon or the screen freezes with a  gray screen then here is the list of steps to fix the issue.

    Important Note: Always backup your data before proceeding with the advanced solutions.

    Total Time: 10 minutes

    Sage 50 is Running in the Background

    🔷 Locate Sage 50 Accounting desktop icon
    🔷 Choose Properties option
    🔷 Hit Compatibility button
    🔷 Un-select the field next to the software in compatibility mode for
    If the button is grayed out then verify the change settings for the users
    🔷 Hit Apply
    🔷 Choose OK
    🔷 Now open the Task Manager by using the Control+Alt+Delete button
    🔷 Search to the Details option
    🔷 If it failed to display then hit More details on the processes option
    🔷 Look for the peachw.exe file
    🔷 Give a click on the process and then hit End Task
    🔷 Re-open the program

    Read Also-: Sage 50 2022 wont open

    Disconnected Network Drive

    🔷 Hit Windows Start tab
    🔷 Find the Search field
    🔷 Enter File Explorer
    🔷 Hit Enter key
    🔷 Search for mapped drive used by Sage 50

    Enable Actian Zen/Pervasive

    🔷 First of all close all the Sage 50 2019 related applications
    🔷 Hit Windows+R
    🔷 It will launch Run window
    🔷 Enter appwiz.cpl
    🔷 Hit Enter key
    🔷 Now give a right-click on the service Actian PSQL v13 Workgroup R2 
    🔷 Hit uninstall button
    🔷 You need to choose the Remove button in a prompted window
    🔷 After completing uninstall process then rename the already existing files 

    Use the below steps:

    🔷 Locate Actian directory in 
    🔷 Delete or rename it
    🔷 Search to C:\ProgramData 
    🔷 Now delete or rename the folder named Actian
    🔷 Remove the registry entries
    🔷 Hit Windows+R button
    🔷 It will display a window
    🔷 Enter Regedit and then hit Enter
    🔷 Choose OK
    🔷 Locate Computer and then hit Export 
    🔷 Now take a backup of the registry
    🔷 Locate left pane and then search HKEY_LOCAL_MACHINE\Software
    🔷 Now delete PEYX489ZK & Pervasive Software 
    🔷 Find HKEY_LOCAL_MACHINE\Software\Wow6432Node\Pervasive Software\ On 64-bit System
    🔷 Locate the Pervasive software option and delete it
    🔷 Search for HKEY_LOCAL_MACHINE\Software\Wow6432Node\PEYX489ZK\
    🔷 Now delete PEYX489ZK
    🔷 Close the window named Registry Editor

    Missing Updates File during Repair

    Follow the below steps to check program updates:

    🔷 Locate Services and then click Check for Updates
    🔷 Hit Check Now
    🔷 Choose Download 
    🔷 It will start downloading the update
    🔷 Close Sage 50 to begin the installation 
    🔷 Now follow the instructions that appear on the screen to install the update

    Enabled User Account Control

    Follow the instructions to change the Windows settings:

    🔷 Hit Start option
    🔷 Enter UAC in the search box
    🔷 Choose Change User Account Control Settings
    🔷 Now move the slider in a downward direction to click on Never Notify 
    🔷 Hit Ok 
    🔷 It will display a prompt asking “Do you want to allow this app to make changes to your device?”
    🔷 You need to give a click on the Yes button
    🔷 Restart the system

    Turned on Password Protected Sharing

    Follow the below steps to disable the password protected sharing in Windows 10:

    🔷 Press Windows button +R 
    🔷 Enter control panel and then hit OK
    🔷 Choose Network & Sharing center
    🔷 Click on the option labeled Change advanced sharing settings
    🔷 Choose the tab named All Networks at the screen bottom
    🔷 Hit button labeled Turn off password protected sharing
    🔷 Now give a click on “Save Changes”


    Here, you get to know the remedies for tackling Sage 50 2019 unable to open error. In case the above solutions fail to sort out the same issue or you need to ask further questions. You can reach the Professional team of Sage consultants knowing the software; help you in getting exceptional assistance without keeping you in the queue. Use one of the suitable mediums to contact the Sage 50 experts.

    👉 Frequently Asked Questions

    Q 1. How would I turn off the UAC on Windows Server 2008?

    Ans :
    ▪ Hit Start button
    ▪ Choose Control Panel
    ▪ Click the User Accounts tab
    ▪ Hit “Turn User Account Control on or off “
    ▪ Now delete the mark from the option named “Use user account control to help protect your system”
    ▪ Hit OK
    ▪ Reboot the system to apply the changes

    Q 2. How do I reconnect the drive-in Sage 50?

    Ans :
    ▪ Click Start button
    ▪ Choose Computer
    ▪ Now double-click on the Sage 50 mapped drive

    Q 3. How would I fix the CPU usage at 100% in Sage 50?

    Ans : Stop and restart the Pervasive/Actian service

    Q 4.What if I need to resolve the .Net Framework in Sage 50?

    Ans :
    ▪ Apply the advanced service released an update
    ▪ Choose the Windows Start button
    ▪ Hit Control Panel and then System & Security
    ▪ Choose Administrative Tools, Windows Logs, and Event Viewer & then hit Application
    ▪ If it displays the .Net error then uninstall the program
    ▪ Now reinstall the .NET Framework using the new path

    Q 5. What are some other Causes for Sage 50 2019 Unable to Open Error?

    Ans :
    If server name length is more than 15 characters
    ▪ Damaged program
    ▪ Corrupted Windows user profile