Sage Error: “Bad key file” or 0x80040702 “Failed to load dll Need to re-install Sage 50

Bad key file or 0x80040702 Failed to load dll Need to re-install Sage 50

The sage 50 accounting software has indeed made lives easier for accounting professionals and business owners alike. With the enhanced features and sophisticated tools, embedded in this software, they can  carry out their accounting and bookkeeping activities with effortless ease. 

However, much like any other accounting software, Sage 50 also has its fair share of technical issues. One such common issue faced by the users is the Sage Error: “Bad key file” or 0x80040702 “Failed to load dll need to re-install Sage 50”. If you are also encountering this issue , we can be of great help. In this blog, we will list some simple methods to fix it. So, go through this blog till the end, implement the steps shown here and get rid of this issue, once and for all.

Read Also-: Invalid Serial Number Entered During Sage 50 Installation or Upgrade

Resolving the Sage Error: “Bad key file” or 0x80040702 “Failed to load dll need to re-install Sage 50’ issue

Here we are providing multiple methods to fix this issue –

Method 1- Verify your Computer Setup

🔷 Check if any  third party application, antivirus or firewall is affecting the usage of  your Sage 50 application. 
🔷 If no third-party utility is installed in your computer, try running a malware scan.
🔷 Check if your antivirus software  has expired. If so, uninstall the same or re-subscribe,  as required

Method 2- Run the Sage 50 as Administrator

🔷 Right-click the Sage 50 Icon on your desktop
🔷 Click on Run as administrator
🔷 The User Account Control prompt  will appear on your screen. Agree to it for the program to run
🔷 Now verify if you are still getting the error. If so, move to the next method 
 

Method 3- Verify your Activation Status

🔷 Click on the Sage 50 icon on your desktop
🔷 A prompt will appear on your screen. Click to activate Sage 50
🔷 Now verify if you are still getting the error. If so, move to the next method 

Method 4- Uninstall or  Reinstall the Sage 50 application

🔷 If you are using  Windows 8.1 and earlier versions, go to Start
🔷 Now go to Control Panel
🔷 Click on Programs
🔷 Select  Features.

Please Note- In case you are using Windows 10, you can right-click on the Start menu on your keyboard. Then click on Programs and Features  and then on Apps and Features

🔷 list will appear on your screen. From this, select your particular Sage 50 version 
Click on the  Uninstall  tab
🔷 After the uninstall procedure gets completed, re-install it from the Installer Files folder  located in C:\\Sage

Method 5- Turn off the Controlled Folder Access

🔷 Click on Start
🔷 Navigate to Settings
🔷 Select Update & Security
🔷 Go to Windows Security
🔷 Now go to Virus & threat protection
🔷 Under the Virus & threat protection settings, click on the  Manage settings  tab
Open the Controlled folder access tab
🔷 Click on Manage Controlled folder access
🔷 Finally, change the Controlled folder access setting to Off

Final Words :

We hope the above-mentioned steps would be of help to troubleshoot the Sage Error: “Bad key file” or 0x80040702 “Failed to load dll need to re-install Sage 50 issue. If the issue still persists even after employing these methods, or , if you find it difficult to carry out any of these sequential steps, you should speak to some authorized Sage experts.


👉Frequently Asked Questions

Q 1. What are the prominent causes of the Sage Error: “Bad key file” or 0x80040702 “Failed to load dll need to re-install Sage 50?

Ans : Many functional and technical reasons may lead to the occurrence of this error on your computer. Some of these are – 

▪ One or more of  the antivirus programs installed in your computer are interfering with the Sage 50 application
▪ Some of the key files from the Shared Documents folder location: Windows: C:\Users\Public\Public Documents\Sage Software may have been removed inadvertently 
▪ The Shared Documents folder that includes the Sage key files may have  been deleted manually  or moved 
▪ The computer may have been affected by a virus or Malware 
▪ Sage 50 application is yet to be activated after installation

Q 2. If I find it difficult to troubleshoot the Sage Error: “Bad key file” or 0x80040702 “Failed to load dll need to re-install Sage 50, how can I contact the Sage Support team?

Ans : If you have any queries or are finding any difficulties while troubleshooting any issue in Sage 50 connect the sage support team via mail or chat.

Q 3. Where should I save the sage 50 backup file?

Ans : You can specify any location to keep your backup file. However, if you are not having an off-site backup, you must save the backup to another drive, preferably on a different computer. By not having the backup on the computer where your Sage 50 data is kept, you will be protected in case of a theft or hardware failure.

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