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Unfreeze QuickBooks – Fix QuickBooks Desktop Frozen Issue Windows 7, 8 & 10

    QuickBooks is highly regarded worldwide for its easy and user-friendly interface. Millions of businesses use this accounting software to carry out their accounting tasks and enhance overall business performance. However, very much like any other accounting software, QuickBooks also has its fair share of errors and bugs.

    Some of our readers have recently written to us that they have faced the QuickBooks Freezing issue while using it in Windows versions 7, 8, and 10. If you have also faced this issue of late, let us tell you that you are not alone. This is a very common issue faced by QuickBooks Desktop users.

    They mostly experience this issue while entering a transaction or while working with some QuickBooks reports. In this blog, we will help you address this issue. After going through this blog, you will be able to know about multiple solutions to fix the QuickBooks Desktop issue frozen Windows 7, 8, and 10.

    Let’s proceed then!

    How to Fix the QuickBooks Desktop Freezing Issue in Windows 7, 8, 10?

    Here are multiple methods to fix this issue-

    Total Time: 25 minutes

    Run QuickBooks Install Diagnostic Tool From QuickBooks Tool Hub

    Download the installation file of QuickBooks Tool Hub
    ⏩ Go to downloads
    ⏩ Click on the file named QuickBooksToolsHub.exe
    ⏩ Click Yes on the prompt asking you to let this tool make changes
    ⏩ Click Next to start the installation process
    ⏩ Click Yes to accept the license agreement terms
    ⏩ Click Next 
    ⏩ Click on the Install tab
    ⏩ Click on the Finish tab after the installation gets completed,
    ⏩ Now click on the QB Tool Hub icon on the desktop
    ⏩ Go to the Installation Issues section
    ⏩ Click on the tab named QuickBooks Install Diagnostic Tool
    ⏩ Once the configuration completes, click on Yes to accept the license terms
    ⏩ Click on Proceed 
    ⏩ The repairing of QuickBooks desktop components will start
    ⏩ Once completed, restart the computer.
    ⏩ Open QuickBooks
    ⏩ Verify if the issue still remains.

    Suppress and Update QuickBooks Desktop

    ⏩ Press and hold the Ctrl+Shift keys together on your keyboard
    ⏩ Double click the QB desktop icon
    ⏩ Make sure not to release the Ctrl+Shift keys till the QuickBooks application opens up.
    ⏩ The  No Company Open window will pop up on your screen
    ⏩ Navigate to the Help section
    ⏩ Then click the Update QuickBooks Desktop button
    ⏩ Go to the top right corner  and click the Update Now tab
    ⏩ Check-mark the box near  to Reset Update 
    ⏩ Click on the Get Updates tab
    ⏩ Wait till the updates get completed
    ⏩ Close the QuickBooks application

    Create and Restore QuickBooks Portable Company File

    ⏩ Click on QuickBooks File
    ⏩ Now go to File
    ⏩ Click on Create Copy
    ⏩ Select Portable Company File 
    ⏩ Click on Next
    ⏩ Choose the location to save the portable company file
    ⏩ Click Save 
    ⏩ Click OK
    ⏩ Now, to restore the company file, go to the File menu
    ⏩ Choose Open or Restore Company
    ⏩ Click on Restore a portable file 
    ⏩ Click Next
    ⏩ Browse to the portable company file you saved
    ⏩ Click Open 
    ⏩ Click Next
    ⏩ Now click on restore the company file location
    ⏩ Click Save

    Delete Temporary Internet Files

    ⏩ Press the Windows+R keys together
    ⏩ The Run Command prompt will come up on your screen
    ⏩ Type Control in the text box
    ⏩ Click OK  to proceed
    ⏩ Click the tab named Network and Internet
    ⏩ Now click on  Internet Options
    ⏩ Navigate to the General section
    ⏩ Click on Delete
    ⏩ Click on the tab named Temporary Internet files and website files
    ⏩ Click Delete
    ⏩ Wait till the temporary internet files are deleted
    ⏩ Click Apply
    ⏩ Click OK

    See Read More:

    QuickBooks Network Diagnostic Tool

    We hope the discussion above would help you fix the QuickBooks Freezes issue while using this application in Windows 7, 8, and 10. If you are still not able to fix this issue, or, if you have any more related queries, you may speak to some of the experienced QuickBooks Live Chat Experts.

    🔔 Frequently Asked Questions 🔔

    💠 I am Asked to Rename the QBWUSER.INI File to Solve the QuickBooks  Freezes Issue on my Computer. How to Do This?

    ⏩ Please follow the steps below-
    👉 Press Windows + E  together to open the Windows File Manager 
    👉 Navigate to the file path  C:\ ProgramData\ Intuit\ QuickBooks
    👉 In the folder options, ensure that the box next to Show hidden files, folders, and drives  is marked
    👉 Locate the QBWUSER.INI file.
    👉 Do a right-click on the file name
    👉 Select Rename 
    👉 Add. OLD as the extension at the end of the file name
    👉 Save the new filename
    👉 Launch QuickBooks Desktop
    👉 Check if the issue still persists

    💠 Why Does the QuickBooks Freezes Issue Occur While Working with Windows 7, 8, and 10?

    ⏩ Some of the common reasons for the occurrence of this issue are listed below-
    👉 Some important files such as DDF files or user preferences are damaged
    👉 The Windows operating system being used is not the updated version
    👉 At times, the applications running in the background may consume more system memory, leading to the freezing of QuickBooks
    👉 The UAC (User Access Control) is not enabled
    Insecure files not allowing QuickBooks  to access Windows

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